MANANSALA,
ARNETTE F.
OBJECTIVE
EDUCATIONAL BACKGROUND
To further harness my skills in communication,
promote self-development, and contribute my
skills to the business through the best of my
ability.
SAINT MICHAEL’S COLLEGE OF LAGUNA
Old National Road, Biñan, Laguna
Bachelor of Secondary Education major in English
Extracurricular Activities: SMCL Choir
CONTACT
PHILIPPINE NORMAL UNIVERSITY
Taft Ave., Manila
Bachelor of Education in General Education
ADDRESS:
41 Covina Street Laguna Bel-Air 1, Barangay
Don Jose, Santa Rosa, Laguna, 4026
MOBILE PHONE:
-
EMAIL:-
PERSONAL BACKGROUND
Born of Mr. Arnulfo R. Manansala
(Government Laborer at the Office of
Engineering in Manila City Hall) and Jeanette
S. Fleras (Housewife) on July 1, 1994 in Manila,
Philippines.
HOBBIES
Collecting Make-up
Filming and doing Make-up Tutorials
Playing Mobile and PC games (such as
Mobile Legends and LA Noir)
Watching Anime
Singing
Drawing
MANUEL LUIS QUEZON HIGH SCHOOL
Blumentritt, Santa Cruz, Manila
3rd and 4th year high school
Achievements: top 1 on both year
RAMON MAGSAYSAY HIGH SCHOOL
España, Manila
1st and 2nd year high school
Extracurricular Activities: Readers, Orators and Speakers of English
PLARIDEL ELEMENTARY SCHOOL
Tondo, Manila
Achievements: Gr. 3, 4 and 5 – Top 1
Gr. 6 – 8th Honorable Mention
Extracurricular Activities: Book Club, Journalism, Art Assistant, YMCA, YWCA, PES
Chorale
WORK EXPERIENCE
Freelance Encoder (Notary Public)
(Private Lawyer / Family friend)
Santa Rosa, Laguna
(September 2015 - Current)
Data Entry and Encoding Notary using Excel and Google Sheets
Organizing and Filing of Notary (Hard Copy)
Once a month, since the coming of documents is every 5th of the Month
Health Advocate
Care.coach
(March 2020 – Current)
Provide companionship and emotional support and deliver reminders for
individuals who may be suffering from mental illness, loneliness or intellectual
disabilities.
Creatively and proactively start conversations based on the client’s favorite
topics, family photos and text comments.
SKILLS / STRENGTHS
Can proficiently speak English, Filipino
(Tagalog) and Bicol (dialect)
Can simultaneously work under pressure
Knowledgeable in Microsoft Office (such
as Word, Excel and PowerPoint)
Knowledgeable in Outlook and Skype
Knowledgeable in Google Apps (such as
Sheets, Docs, Slides and Calendar)
Self-motivated and has a passion to
succeed.
Persistent and Goal-driven
WORK EXPERIENCE
Home-based Manager
Sparkly Maids
(June 2019 – November 2019)
Appointment setting
Answering calls, emails and chats
Managing knowledge-based information for new hires
IT Helpdesk (Fluor and IHG)
IBM SERVICES PHILIPPINES
Two Evotech Bldg., 4th Flr. Nuvali Business Park, Sta Rosa, Laguna
(December 2017- September 2018)
Phone Calls and Email handling
Windows password reset
Client Timesheet password reset
Troubleshoot via Remote Connection
Internet, Email (Web-based/Client Based), Printer and Phone Troubleshooting
Technical Support Representative III (TELUS CANADA – In-house Acct.)
TELUS International Philippines
5th floor Market Market Mall, Taguig City
(September 2016 - September 2017)
Phone Calls, Chat and Email handling
GUI Password reset
Troubleshoot via Remote Connection
Computer Anti-virus installation
Internet, Cable, Email (Web-based/Client-based) and Phone Troubleshooting
Basic Billing (account level and service level bill adjustment, bill explanation)
Technical Support Representative (COMCAST SIK)
Teleperformance
15th floor Alphaland Southgate Mall, Magallanes, Makati
(February 2015- February 2016)
Internet, Cable and Phone Troubleshooting
Basic Billing (bill explanation)
Lay Missionary
Missionary Sisters Servants of the Word (HMSP)
Virgin of Magnificat Formation House Batangas, Batangas City
(July 2011- November 2014)
Family and Youth Counselling
Teaching Basic Theology
Explaining the Basic of Catholic Church Letters and Doctrines
REFERENCES
Available upon request
