Armin Ljubijankić

Reliable and friendly remote worker from Velika Kladuša, Bosnia and Herzegovina with

excellent English skills (C1 – fluent).

Available 40+ hours/week with high-speed internet and quiet workspace – always online and

super responsive.

I can help you with:

• Chat & email customer support

• Data entry and Excel/Google Sheets tasks

• Virtual assistant work (email management, calendar, research, scheduling)

• Problem-solving and multitasking

Experience with customer support tools:

• Zendesk

• Freshdesk

• Gorgias

Experience:

• 2022 – Present: Customer service / sales assistant in retail store

– Helped 50+ customers daily in-person and by phone

– Solved complaints, processed returns and exchanges

Skills:

Customer Support

Chat Support

Email Support

Virtual Assistant

Data Entry

Copywriting

Google Workspace

Microsoft Office

Zendesk (familiar)

Freshdesk (familiar)

Gorgias (familiar)

Problem Solving

Fast Typing50+ wpm

English C1

Marketing Support

Content Scheduling

Canva

Adobe Express

Rate: $4–8/hour (flexible for the right project)

Location: Velika Kladuša, Bosnia and Herzegovina (GMT+1/+2)

Additional info :

Available full-time remote, flexible with all shifts, stable high-speed internet, quiet workspace,

ready to start immediately.