A R M I C. C O S T A N
GENERAL VIRTUAL ASSISTANT
SOCIAL MEDIA MANAGER--
WORK
EXPERIENCE
BANK TELLER
BANK OF MAKATI-
Hi! I’m Armi, an aspiring Virtual
Assistant with knowledge in Social Media
Management, Graphic Design, Lead
Generation, Email Marketing, and General
Administrative duties.
I am dedicated, organized, and very
willing to learn and develop new skills.
SERVICES
OFFERED
Handling deposits, withdrawals, and transfers.
Cashing checks and providing account
balance information.
Processing loan payments and utility bill
payments.
Greeting customers and assisting them with
their banking needs.
.QUALITY ASSURANCE
CHIN SU PHIL. INC-
Welcoming guests, handling check-ins and
check-outs, and assisting with inquiries.
Taking and confirming bookings, processing
payments, and coordinating room
assignments.
Monitoring access to the property, ensuring
guest identification, professionally.
.WAITRESS
MONTEBELLO VILLA HOTEL-
Ensured product quality and compliance
Industry standards by conducting thorough
inspections,
Identifying defects, implementing corrective
measures,
GENERAL VIRTUAL ASSISTANT
Calendar and Email management
Scheduling appointments and meetings
Engaging customer queries and other
concerns
Create presentation and documents File
management
Data entry and database management
FRONT DESK OFFICER
AI LODGE-
Greeting guests, taking orders, and ensuring
excellent customer satisfaction.
Communicating orders to kitchen staff and
verifying meals are prepared correctly.
Handling customer complaints professionally
and finding solutions to issues.
EDUCATION
PALOMPON INSTITUTE OF TECHNOLOGY
BACHELOR OF HOTEL RESTAURANT MANAGEMENT-
SKILLS
SOFT SKILLS
Problem Solving
Adaptability
SOCIAL MEDIA MANAGER
Analytical Thinking
Time Management
Collaboration
Create content for scheduling
Creativity
Content curation / Content development
Work Ethic
Monitor, research trends and analytics
Respond to comments & messages
TRAINING ACADEMY/ CERTIFICATES
Be the point first of contact to customers
Create detailed and effective social
media strategies
EMAIL MARKETING
Build a Quality Email List
Segment your Audience
Craft Engaging Content
Test and Optimize
Maintain Compliance
SOCIAL MEDIA MANAGEMENT
GRAPHIC DESIGN
VIRTUAL ASSISTANT
LEAD GENERATION
EMAIL MARKETING
GRAPHIC DESIGN
Create captivating and impactful
design
Conceptualizing and producing visual
content
Creating logos, branding materials,
and advertisement that guarantee
brand consistency
Using design principles and best
practices to generate compelling
content
Adapting other ideas to different social
media platform
ADMINISTRATIVE ASSISTANT
TOOLS
MICROSOFT
OFFICE
MAILCHIMP
APOLLO
CANVA
PINTEREST
CAPCUT
CHATGPT
TIKTOK
GOOGLE
WORKSPACE
TRELLO
SLACK
LIGHTROOM
INSTAGRAM
FACEBOOK
