Armelle Katherine V. Pujante

ARMELLE KATHERINE PUJANTE Virtual Assistant AKPujante I’ve worked for 6 years from a physical job and been from a different industry which formed my work ethic. I am motivated, adaptive, hard-working, enthusiastic and analytical. Motivation and enthusiasm comes naturally to me and I've always been a selfstarter. I can easily adapt to any work environments and a hardworking person. I’ve also always enjoyed the analytical side of work. CONTACT-- Leonardo St. Villa Catalina Subd. Brgy San Agustin III, Dasmariñas Cavite, Philippines SKILLS SUMMARY Communication Skills Performance Management Leadership Customer Relationship Management Administrative and Organizational Skills Excellent Attention to Detail Decision-making WORK EXPERIENCE SELLING SUPERVISOR - TCL Merchandise Brokerage, Inc. PH (LCC Mall - Department Store) Daily sales monitoring and reporting using Excel and Google Sheets Suggest departmental sales plan and strategies Recommends enhancement of selling techniques Daily Huddle/Weekly meeting Work Plan and execution plan preparation Sales planning and cascading Evaluation of store/SA performance and sales quota achievement Market Survey Implementation of store policies ,systems and procedures Review and analysis of sales performance Collaboration with Visual Artist for display improvement, highlight of new stocks and maintenance of focal display Checking of stocks availability and completeness of display Ensures that display fixtures displayed according to capacity Implementation of store initiatives Stocks safekeeping Stocks transfer Ensures that stockroom stocks have display Releasing of requested stocks to the selling area as scheduled Handling price events Price tag requisition and control Ensures correctness of price tag Controls excess price tags Ensures availability of stocks needed by the store Cycle count Negative inventory monitoring Monitoring merchandise saleability Monitoring SSR and Aging Stocks Ensures quality of stocks Collaborates with merchandising on merchandise quality, inventory and pricing CLAIMS PROCESSOR TRAININGS Customer Experience Training General Orders of Security Developing a shared future for Retail Customer Service Amid a Pandemic Occupational Safety and Health - DBP Insurance Brokerage, Inc.,PH - sister company of Lockton Philippines Providing advice on making a claim and the process involved Processing new insurance claims notifications Collecting accurate information and documents to proceed with a claim Analysing a claim made by a policymaker Guiding policyholders on how to proceed with the claim Contacting insurance company and assigned adjuster to make repairs on the policyholder’s property Monitoring the progress of a claim Investigating potentially fraudulent claims Identifying reasons why full payment may not be made Ensuring fair settlement of a valid claim Building relationships with loss adjusters, other legal and claims professionals Handling any complaints associated with claim Taking responsibility for productivity and profit Training MMS Training REFERENCES Janice De Loyola EXPERTISE Area Manager|LCC Mall MARKETING ASSISTANT - Lockton Philippines. Insurance and Reinsurance Brokers Inc., PH Prepare Motor Comprehensive Quotations Responsible in preparing emails for renewal Authenticate and issue COC (Confirmation of Cover) Prepare email attachments and PDIS for policy booking Checking of Prooflist Prepare transmittals and outgoing documents Follow up payments Filing (Dept.Store), PH - ASSISTANT SUPERVISOR - Smartpark System Solutions Inc., PH Catherine Fabi HR Manager|LCC Mall (Dept.Store), PH - REFERENCES Janice De Loyola Area Manager|LCC Mall (Dept.Store) - Catherine Fabi HR Manager|LCC Mall (Dept.Store) - Receives and records cash and charge payments. Prepares daily cash bags for tellers. Maintains and balances vault cash and daily cashier charge activity. Verifies daily, teller cash transfers. Maintains electronic files necessary to generate daily reports. Leads and guides the work of tellers EDUCATIONAL BACKGROUND BICOL STATE COLLEGE OF APPLIED SCIENCES AND TECHNOLOGY - NAGA CITY, PH - Bachelor of Science in Industrial Technology: Food Technology Awards: Special Award in Cultural Arts (Band Leader);Special Award in Cultural Arts (Performing Arts); Loyalty Award Academic Awardee (Honor Student) s/y-