Armani Russell

Armani Russell My Contact Professional Experience -- DNI:-H A1 level Spanish Skills Customer Service: Resolving complaints and facilitating efficient checkout transactions Greeting visitors, offering recommendations, and answering questions Pet Care: Ensuring the health and safety of live pets Providing food, water, and medication Observing animals for health changes and taking corrective action Retail Operations: Managing inventory, maintaining supplies, and arranging displays Working with cash registers and processing payments Order Fulfillment: Fulfilling online merchandise orders using handheld devices Picking and packing orders, updating order status Training and Development: Assisting in training new hires and online fulfillment processes Contributing to the training and development of team members Safety Compliance: Ensuring safety standards compliance and implementing measures Protecting animals, supplies, and premises Communication: Professional communication with customers, visitors, and team members Providing information and guidance PetSmart Customer Service/Pet Care Associate: Provided exceptional customer service, adeptly handling complaints and ensuring efficient checkout transactions. Managed the well-being of live pets, overseeing care, nutrition, and medication. Contributed significantly to the training of new associates and implementation of stringent safety standards. Target Retail Team Member – Order Fulfillment: Executed online merchandise order fulfillment, managing the entire process and updating customer order status. Played a key role in training associates on the nuances of the online fulfillment process. Popshelf Team Member: Provided superior customer service with product expertise and effective selling. Maintained a safe, clean, and organized store for an enhanced shopping experience. Contributed to appealing merchandising displays to boost sales. Efficiently operated cash register(s) and assisted with selfcheckout. Followed company policies and procedures for a seamless workflow. Executed merchandise processes, including stocking and rotation. Shaw’s Supermarket Retail Store Associate: Oversaw receipt, storage, and replenishment of grocery store merchandise with precision. Orchestrated the setup of compelling weekly sales displays, maintained a pristine work environment, and demonstrated professional communication. Education Background Computer Support Specialist Program: Enrolled at Savannah Technical College, Liberty Campus. Digital Game Design Artist Certificate: Completed program at Georgia Southern University Concentration in Digital Art, 3D Art, Modeling, Character Design, and Environmental Art Design. COVID-19 Contact Tracing Certificate: Graduated from the University of Houston College of Nursing in December 2020.