Armando Valencia

A RMA N DO VA L EN C IA SENIOR OPERATIONS MANAGER PROFESSIONAL OVERVIEW EDUCATION MicroMaster’s Degree Supply Chain and Logistics, MIT- Bachelor’s Degree International Business Administration, Universidad Panamericana- Certifications -O&G Transportation Regulations NeoPetrol -Six Sigma Green Belt PROCONSEIL CG -Agile Leadership UNIVERSITY OF MARYLAND -Agile Mindset MINDSLINES -Leadership &Customer Satisfaction MINDSLINES -DGR IATA -MANAGE HUMAN HARMONY SKILLS • Operational Strategy • Continuous Improvement • Conflict resolution • Change Management • Cross Functional Team Leadership Strategic and results-oriented Senior Operations Manager with over 10 years of experience driving operational excellence across global supply chain functions. Expertise in end-toend supply chain management, including procurement, logistics, vendor management, and distribution. Proven ability to optimize supply chain processes, reduce costs, and improve service levels through data-driven decision-making and cross-functional leadership. Skilled in implementing ERP systems and control towers, leading highperforming teams in dynamic, high-volume environments. Committed to continuous improvement and aligning supply chain operations with overall business objectives. WORK EXPERIENCE Operations Manager GEODIS, Guadalajara MX - Lead end-to-end supply chain operations, developed and implemented strategic initiatives that reduced operational costs in cross functional teams for different customers such as bp, IBM, TOSHIBA, HID, Solidigm, ECOPETROL, DIAGEO,etc. • Manage and mentor a team of 50+ staff, including operations supervisors and analysts, fostering a high-performance culture and reducing turnover by 30%. • Oversee multimillion-dollar budgets, negotiate with third-party logistics providers, and optimize transportation contracts to maximize cost efficiency. • Implement Lean Six Sigma methodologies, resulting in a continuous process optimization for all the teams. Operations Team Lead GEODIS, Guadalajara MX - Provide support implementing control towers and centralizing process from all Americas into Mexico, for High Tech and O&G Customers and supervise daily operations ensure efficient and accurate supply chain execution. • Monitor key performance indicators (KPIs) including on-time delivery, order accuracy, etc. • Implement process improvements to optimize operations and productivity. • Lead a team of 14 operations staff, overseeing scheduling, task delegation, and performance management to maintain productivity and service quality targets. Export Analyst GEODIS, Guadalajara MX - Coordinated and managed international shipments, ensuring compliance with export laws, regulations, and documentation requirements (e.g., commercial invoices, packing lists, certificates of origin) for shipments going to EMEA and APAC. • Liaised with freight forwarders, customs brokers, and government agencies to ensure timely and accurate delivery of goods. • Ensured compliance with Incoterms, export control laws (EAR, ITAR), and international trade agreements.