Arlyn

ARLYN LABRIA Virtual Assistant & Sales Manager Hard-working and versatile professional with extensive experience Hard-working andservice, versatile professional with extensive experience in sales, customer and administrative support roles. Adept in sales, customer service, and administrative support roles. Adept at managing teams, optimizing procedures, and maintaining high at managing teams, optimizing procedures, and maintaining high standards of customer satisfaction. Skilled in multitasking, lead standards of customer satisfaction. Skilled in multitasking, lead generation, and communication, with a strong passion for helping generation, and communication, with a strong passion for helping others others and and achieving achieving goals. goals. Proven Proven ability ability to to work work effectively effectively under under pressure, both independently and as part of a team. pressure, both independently and as part of a team. WORK EXPERIENCE CONTACT- (- Los Baños, Philippines EXPERTISE VIRTUAL ASSISTANT January 2024 - June 2024 JP Real Estate Investments LLC Called and followed up with individuals interested in purchasing properties. Utilized Go High Level for calling and texting leads to maintain consistent outreach. Developed strategies for creating effective outreach messages to engage potential clients. Computer Literate (50-60 wpm) Adaptability SUPERVISOR Work Under Pressure Best Office Staff Fast Learner Multitasking Team Player Goal-Directed Highly Motivated Early Childhood Knowledge Patience Flexibility Passion for Child/Elder Care REFERENCES Available upon request. December 2021 - May 2022 Assisted in formulating targets for individuals and teams. Answered questions from staff, providing guidance and feedback. Anticipated escalations and took over calls when needed. Devised methods to optimize procedures and keep staff motivated. SENIOR SALES TEAM LEADER July 2011 – July 2021 Criterion Med Inc Connected with doctors’ offices, educating them about Criterion products and services. Managed office operations, including incoming and outgoing calls, follow-ups, feedback, and email correspondence. Supervised a team of 20 sales representatives, including 5 home-based staff. Generated leads and assisted clients with product demonstrations. APPOINTMENT SETTER Feb 2012 – June 2013 Silver Care Insurance Services Called US consumers, qualified leads, set appointments, and updated information in CRM. ACCOUNTING CLERK Dec 1997 – Jan 1999 International Rice Research Institute (IRRI) Filed records, photocopied documents, memos, and reports. Created communication papers and reports. Performed data entry of accounts. CLERK II Jan 1991 – March 1992 Philippine Council for Aquatic and Marine Research and Development Maintained records of incoming and outgoing communications. Prepared disbursement vouchers, requisition, and issue vouchers. Typed communication papers, reports, and related documents. CERTIFICATES / TRAININGS Pediatric Psychology on Special Education Dec ’07 – Jan ‘08 Help and Hope, Los Banos, Laguna Caregiving Services for the Elderly July ‘07 Mother Ignacia Home for the Elderly, Calamba City Laguna Comprehensive Cardiopulmonary Anatomy and Physiology Nov ‘05 Center for Excellent Review Strategies, Calamba City Laguna EDUCATION Bachelor of Science in Nursing Saints John and Paul Colleges, Calamba City Caregiving NCII Colegio de Los Banos, Los Banos, Laguna Computer Programming Science and Technology Institute, Makati City Finishing Course for Call Center Agent AMA Computer Learning Center, Sta. Cruz Laguna Seminars Attended: Nursing Leadership and Management (Feb 22 ‘08) - SEARCA Auditorium, UP Los Banos Nurses' Role in Promoting Environmental Health (Jan 11 ‘07) - SEARCA Auditorium, UP Los Banos