Arlyn May T. Matutino

Arlyn May T. Matutino #49 Mercury St., GSIS Subdivision Matina, Davao City Contact #:- E-mail add.:- Job Objectives: To be able to work in an organization where hard work will be well rewarded and opportunity and career advancement are encouraged. Personal Data: Age: 30 yrs. old Date of Birth: May 2, 1987 Place of Birth: Davao City Gender: Female Height: 5’ 1” Civil Status: Single Address: #49 Mercury St., GSIS Subdivision, Matina, Davao City Language/Dialect: English/Tagalog/Bisaya Educational Attainment: Vocational: St. Dominic Savio Business and Technical College Multi Media Arts September 2017 - Present Tertiary: Intercity of College Science and Technology Bachelor of Science in Information Technology Magna Cum Laude 2005 - 2008 : Ateneo de Davao University Bachelor of Science major in Accountancy 2004 - 2005 Secondary: Ateneo de Davao University 2000 – 2004 Primary: Ateneo de Davao University 1994 – 2000 Job Experiences: Pail and Shovel Freelance Tutor October 2015 *Platforms: Helps students in their homework. Review student of their previous lesson. Helps teachers in monitoring student through homework and reviews. Motivates student to study. Jobs Description: Review lessons of student at the end of the day. Help student do their homework for the day, Makes sure that student understand their lessons for the day and previous lessons too. Speed Magazine Production Assistant January 2015 – July 2015 *Platforms: Helps streamline the daily activities of the office by providing support services to the different departments and by managing the production activities in order to ensure the smooth flow of operations within the office. Jobs Description: Takes charge of production coordination with the printer, monitoring costs and timely delivery of the magazine. Prepares timetable and coordinates with the editorial/creative, sales and marketing departments to ensure timely submission of their respective material. Monitors the status of production through the pagination sheet and submits accurate daily production report to all concerned. Takes charge of AD Materials; follows up and checks the correct specifications of AD materials received from clients, gets approval of proof if necessary and implements related instructions from the client. Prepares the magazine dummy and routes it for countersigning of concerned account executive. Maintains record of production accomplishment and error for analysis/evaluation of work efficiency. Takes charge of the production of all print related materials from costing to printing. Maintains a stockpile of special AD executions and materials for gang up. Santiago Cruz and Associates Law Office Executive Assistant September 2013 – January 2015 *Platforms: Filing of Documents, Payment of Bills, Documentation, Jobs Description: Filing of Documents Making sure that all files given by the Owner of the Company needs to filed in a particular folder in the filing area to ensure that all Documents are kept for future reference. Payment of Bills To ensure that all bills are paid before Due Date which includes; personal bills and company bills. Documentation and Errands Making sure that schedules are followed and all tasks being given are handled within the day or at least within the week. Encoding of all Documents. Startek Inc. Technical Support Representative (TSR) November 2012 – May 2013 *Platforms: Time Warner Cable Internet Service Troubleshooting, Inbound calls from US based customers Jobs Description: Troubleshooting (Modems, No Connectivity, No Browse, DNS issue, Email Configuration, Wireless Connections, Intermittent Connectivity, Slow Browse, UnLearned MAC, Modem Offlines). National Help Desk (Internet Service inquiry provided by the Company (Time Warner Cable) ). Upgrades (Offering Internet speed upgrades) Intervoice Technologies, Inc. Technical Support (IT) April 2012 – September 2012 * Platforms: Microsoft Windows® operating systems 2003 Server, Linux Asterisk Servers * Networking: TCP/IP, WAN, LAN, VOIP, Ethernet, SSH * Languages: Asterisk Scripting, PHP MySQL * Tools: MRTG, Net support * Dialers: VICIDIAL, web-based Jobs Description: Monitoring (the Dialer System, Asterisk Server, VOIP, ISP). Maintenance (from hardware to software of the workstations, servers and other IT equipments). Leads Management (editing, segregating and upload it to the database server) Dialer Management (Asterisk monitoring, Asterisk configuration) AMSolutions Global Bridging Inc. System Admininstrator March 2010 – October 2011 * Platforms: Microsoft Windows® operating systems 2003 Server, Linux Asterisk Servers (Red Hat, Slack ware), Dell Power EDGE1950 Servers, IBM x3400, Juniper Net screen, Nortel Switches, Clark Connect Gateway Firewall. * Networking: TCP/IP, WAN, LAN, VOIP, Ethernet, SSH, * Languages: Asterisk Scripting, PHP MySQL * Tools: Network Instruments Observer, Solar winds IP Monitor and Network Engineer Toolset, PRTG, MRTG, Net support * Dialers: PNC (VICIDIAL, web-based) Jobs Description: Monitoring (the Dialer System, Asterisk Server, Database Server, Recording Server, Gateways, Switches, VOIP, ISP). Maintenance (from hardware to software of the workstations, servers and other IT equipments). Leads Management (editing, segregating and upload it to the database server) Dialer Management (Asterisk monitoring, Asterisk configuration) Six Eleven Global Solutions and Services IT staff escalated to Senior System Admin February 2008 – December 2009 * Platforms: Microsoft Windows® operating systems 2003 Server, Linux Asterisk Servers (Red Hat, Slack ware), Dell Power EDGE1950 Servers, IBM x3400, Juniper Net screen, Nortel Switches, Clark Connect Gateway Firewall. * Networking: TCP/IP, WAN, LAN, VOIP, Ethernet, SSH, * Languages: Asterisk Scripting, HTML, PHP MySQL * Tools: Network Instruments Observer, Solar winds IP Monitor and Network Engineer Toolset, PRTG, MRTG, Advent net. Helpdesk System, Net support * Dialers: PNC (VICIDIAL, web-based), Powerconnex (JAVA), NextIX (VICIDIAL, web-based) Jobs Description: Monitoring (the Dialer System, Asterisk Server, Database Server, Recording Server, Gateways, Switches, VOIP, ISP). Maintenance (from hardware to software of the workstations, servers and other IT equipments). Leads Management (editing, segregating and upload it to the database server) Dialer Management (Asterisk monitoring, Asterisk configuration) Character and Personal Development: Foundations of Leadership Excellence (May 2011) Advance Leadership Course (June 2011) Leadership Excellence Achievement Program (July 2011 – October 2011) Interests and Activities: Photography Writing Literatures Dancing Events and Production I hereby certify that the foregoing information in the above is true and correct according to my knowledge and belief. Arlyn May T. Matutino Applicant References are available upon request.