Arlyn M. Fungo

 I am a pro-active, hardworking, positively thinking, and motivated professional with a drive to help others.

My experienced in the customer service industry and software industry helped me develop expert knowledge in critical thinking and creating solutions for customers. I am highly motivated to continue learning and improving my craft.

I am confident that I can be an asset to any team that I'll be working with to help streamline processes at work. I improved my people management skills, leadership skills, industry skills, and customer service skills. I will use all the knowledge and skills I acquired working with different clients these past years to be at my best for my future employer.

I've been part of a growing company - Giant International Software Station Inc. The Support Team started with just three Analysts 3 years ago, now, the whole support team consists of more than 70 members with 9 Product Support Teams continually growing. With Teamwork and collaboration, the Support team grows in numbers. I'm working directly with our US counterparts, learning and collaborating with them, and I will share the same enthusiasm. I have worked with different Solutions Directors and Product Managers in the US. The company we support in the US is an ERP Solution for Beer and Wine Distributors in the US. I've learned how to adapt to change, Use the Team, and always Going Big in everything we do, either with our customers or with co-employees. 

I am part of a company's management and understand how both the Admin and Operations work would help in making decisions and doing the job well done for a CEO. I have been setting up meetings and communicating all Memos and announcements within the organization. I've been part of the decision-making for the whole organization. 

I'm currently handling 10 Product Teams, and I've learned how to be organized in everything I do. I've learned how to prioritize tasks from urgent to non-urgent, easy to complicated, and make sure that all tasks are updated if not resolved.