Arlyn G. David
# 76 Jose Abad Santos St. Brgy. Sta. Lucia Novaliches Quezon City, Philippines
Contact nos. : -
Email add:-
CAREER OBJECTIVE
Seeking a position as a Virtual Assistant Highly experienced in providing online, virtual support in terms
of Lead Generation and Data Entry . Diligent customer support representative with 5+ years experience
at high-volume call center. Enthusiastic, resourceful, and organized individual, with extensive interest in
providing administrative and clerical support.
WORK EXPERIENCES
Silverline Funding
October 2019 - Present
The Results Companies
Sept 2015 - June 2018
Pilipinas Teleserv Inc.
May 2012 – June 22, 2018
Freelance Data Analyst assistant
Assessed data entry production and identified errors for
and provided information to supervisors for correction.
Used spreadsheets to record client information in
company’s database to give administration easy access to
client data.
Ensured was accurate and updated in computer system.
Customer Care Officer
Addressed incoming customer inquiries and offered
productive solutions.
Built customer rapport.
De-escalated customer issues with proven conflict
mediation and problem-solving abilities.
Kept customer and system account information accurate
Customer Care Officer
Responsible for preparing completing and processing all
forms with regard to all customer account information,
ensured all information was accurate and recorded, made
changes to data base if necessary.
Responded to customer questions and complaints,
delivered fast, friendly, and acknowledgeable service and
was successfully retaining customer loyalty.
EDUCATION
City College of Manila
Bachelor of Science in Business Administration Major in Marketing
Escolta Manila
Graduate – 2006
Caloocan High School
10th ave. Caloocan City
Graduate – 2000
TECHNICAL SKILLS
Knowledgeable and experienced in:
Web Research
Operating system
Windows 2010,Windows 7, Windows 9x, Windows XP
Microsoft office
2003/2010 (Excel, Outlook, Powerpoint, Word)
Other software
Dropbox, Zoho CRM , Basic Adobe Photoshop , Point of Sale (POS)
PERSONAL INFORMATION
Age
Gender
Religion
Civil Status
Height
Weight
Nationality
36
Female
Catholic
Widow
5’0
150 Lbs.
Filipino
Character references
Available upon request.
I hereby certify that above information are true and correct to the best of my Knowledge and belief.
------------------------------------------Arlyn G. David
