Arline Bayhon

Hey there!

My name is Arline, your future rockstar VA/CSR.

My years of experience in the BPO industry have provided me with excellent customer service skills, a keen eye for details, and strict compliance with quality. My impeccable work ethic and eagerness to learn new things have allowed me to grow in the field and become a Senior Team Lead handling multiple teams with diverse team members to accomplish common business goals and that is helping our client grow their business even more.

My eagerness to learn new things led me to the freelancing world and took multiple online courses to learn, understand, and offer services. I want to help small or big business owners by providing the services that they need.

Social Media Management

-Data Entry

-Social Media Management

Paid and Organic Ads (FB, Google Ad)

Content Creation (Canva)

Graphics(Canva)

Pre-scheduling post (Hootsuite)

-Lead Generation

Customer Service

-Email Support (JIRA)

-Phone Support, Supplier Outreach (RingCentral)

-Provided customer support for an Australian Cable Provider.

-Provided technical support for an American ISP.

Leadership/Managerial

-Handling one of the biggest online furniture stores in the US.

-Allocating daily jobs and workloads.

-Managing team performance and progress.

-Implementing new initiatives and making sure all team members understand them

-Coaching individuals.

-Making reports using google sheet, Excel, and other Google tools.

Hoping to share my expertise with you and looking forward to learning new skills.

Cheers!