Arlene L.

As the owner of PH Reliable VAs, I am committed to helping clients achieve their business growth objectives. Our agency specializes in providing top-notch services in 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞, 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐓𝐚𝐬𝐤𝐬, and 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞. With our expertise and dedication, we ensure efficient and effective support to help businesses thrive in today's competitive landscape.

𝐎𝐮𝐫 𝐦𝐢𝐬𝐬𝐢𝐨𝐧: 𝙒𝙚 𝙈𝙖𝙠𝙚 𝙊𝙪𝙧 𝘾𝙡𝙞𝙚𝙣𝙩𝙨' 𝙇𝙞𝙫𝙚𝙨 𝙀𝙖𝙨𝙞𝙚𝙧.

📌Here's what we offer in Social Media Management:

⭐ Content Creation

⭐ Posting and Scheduling

⭐ Community Engagement

⭐ Analytics and Reporting

⭐ Trend Analysis

📌Here's what we offer in E-commerce:

⭐ Product Listing and Optimization

⭐ Order Processing and Fulfillment

⭐ Customer Service Management

⭐ Inventory Management

⭐ Sales and Performance Analysis

📌Here's what we offer in Administrative Tasks:

⭐ Email Management

⭐ Calendar Management and Scheduling

⭐ Data Entry and Management

⭐ File Organization and Documentation

⭐ Report Generation and Analysis

📌Here's what we provide as Customer Service Representatives:

⭐ Prompt and Professional Customer Inquiry Response via Call, Chat, or Email

⭐ Issue Resolution and Complaint Handling

⭐ Product Information and Technical Support

⭐ Accurate Record-Keeping of Customer Interactions

⭐ Collaboration with Internal Teams for Issue Resolution

📌The following platforms/tools are ones we have experience with:

Social Media Management (SMM):

✅Hootsuite

✅Buffer

✅Sprout Social

✅Canva (for graphics)

✅Facebook Business Manager

✅Twitter Analytics

✅Instagram Insights

✅LinkedIn Page Analytics

E-commerce:

✅Shopify

✅WooCommerce

✅Magento

✅Amazon Seller Central

✅eBay Seller Hub

✅Etsy Seller Dashboard

Administrative Tasks:

✅Microsoft Office Suite (Word, Excel, PowerPoint)

✅Google Workspace (Docs, Sheets, Slides)

✅Trello

✅Asana

✅Slack

✅Dropbox

✅Evernote

✅QuickBooks

Customer Service Representative:

✅Zendesk

✅LiveChat

✅Help Scout

✅Intercom

✅Zoho Desk

MESSAGE me now and I am very much happy to HELP you.... :-)