Arlene Jane Dayanan
Administrative Supervisor/Client Coordinator/VA(Virtual Assistant)
PERSONAL INFORMATION
Nationality: Filipino
Date of Birth: May 12, 1995
Age: 30
Language: Tagalog and English
Language : English
Education
Tertiary Level:-
Davao Oriental State College of Science
and Technology
Bachelor of Science in Information Technology
Secondary Level:-
Mati National Comprehensive High
School
Primary Level:-
Don Juan Elementary School
Certification:
Filipino Institute UAE
Certificate in Basic Secretarial
Certificate in Basic Tally
University of the Philippines Open
University
Certificate of Professional
Teaching
(Under Studies)
Davao Oriental State College of Science
and Technology
Certificate in Computer
Programming
Certificate in Contact Center
Services
Certificate in Computer
Hardware Servicing
Technical Education and Skill
Development Authority (TESDA)
Certificate in Entrepreneurship
Certificate in Front Office Servicing NCII
Objectives: Seeking any suitable position as per my qualification which provides an opportunity for
professional growth, and excellence and will enhance my skills and ability to perform my duties.
Qualification:
Administrative Support: Skilled in email and calendar management, scheduling appointments, preparing
reports, and maintaining organized digital files.
Communication: Strong written and verbal communication skills; experienced in handling client
correspondence and customer support.
Technical Proficiency: Proficient in Microsoft Office Suite, Google Workspace, CRM platforms
(HubSpot, Zoho, Salesforce), and project management tools (Asana, Trello, Monday.com, Slack).
Social Media & Digital Tools: Experienced in managing social media accounts, creating content with
Canva, and handling online research and lead generation..
Organizational Skills: Excellent time management, task prioritization, and attention to detail; capable of
working independently with minimal supervision.
Soft Skills: Adaptable, resourceful, reliable, and committed to delivering high-quality results with
confidentiality and professionalism.
Experience
IBL BUSINESSMEN SERVICES LLC -
Administrative Supervisor /Secretary /Client Coordinator
-
Create a list of pending tasks and Monitoring all pending tasks that need to be completed. (Visa
Process, New Licenses, External Approval of Departments,Labor and Immigration Department).
Assigning responsibility to do the work and setting of prioritize the tasks based on their urgency and
importance.
Set deadlines for each task to ensure that they are completed on time and follow up with the
responsible person to ensure that the task is completed on time. If there are any delays or issues,
take necessary action to address them.
Determine the type of visa needed by client and gather necessary documentation. Obtain all
required documentation such as passport, visa application, supporting documents, and fees.
Collect, Enter and Updating the latest information on the sponsorship fees and rents that need to be
updated. This could be done by reviewing contracts, invoices, or other relevant documents.
Answering and directing enquiries of clients through phone calls, emails, whatsapp and sms.
Providing support to customers, answering inquiries, and resolving issues.
Online Checking of Emirates I.D Status, Trade License, Visa Application and External Department
Application.
Organizing files and documents: Filing, scanning, and archiving documents in both physical and
digital formats.
Inputting data into spreadsheets, databases, and other systems.
Managing correspondence through writing and sending emails, drafting letters, and managing mail.
Managing and assisting accounts on deptors, processing qoutations, and reconciling accounts.
Recruiting and onboarding new employees, maintaining personnel records, and managing benefits.
Planning and executing events such as conferences, meetings, and team-building activities.
Scheduling appointments, coordinating meetings, and arranging travel.
Other task assign as anytime.
Admin/ Financial Consultant
A &D Capital LLC-
2021
Responsible for answering quires in social media, emails, and other forms of communication, both
internal and external, to ensure effective communication within the organization and with clients.
Ensuring collecting, organizing, and maintaining data related to financial listings, clients, and
transactions.
Applying for CFPB Report.
Managing reports and applying for increasing credit score of client.
Managing the company's marketing and advertising efforts, including social media, email campaigns,
and website updates.
Provide administrative support to owner and other staff members, including scheduling meetings,
preparing reports, and performing other tasks as needed.
Ensuring that all transactions and paperwork are in compliance with local, state, and federal laws and
regulations.
Responsible for reminding clients on their pending dues.
Blue Collar Agency/Sm Supermarket (Retails) - Encoder/ Warehouse In-Charge
-
Entering data accurately and efficiently into computer systems, particular in SAP System.
Reviewing data for errors or inconsistencies and making corrections as needed.
Verifying the accuracy of information before entering it into the system.
Following established procedures and guidelines for data entry and management.
Preparing reports, summaries, and other documents based on the data entered.
Communicating with other staff members to ensure the accuracy and completeness of data.
Overseeing the receipt, storage, and distribution of products or materials in the warehouse.
Managing inventory levels and ensuring that stock levels are maintained at optimal levels.
Ensuring that all products are properly labeled and tracked within the warehouse management system.
Monitoring the condition of products and ensuring that damaged or expired products are removed
from inventory.
Coordinating with other departments, such as procurement and shipping, to ensure that products
are received and shipped on time.
Preparing and maintaining reports on inventory level,warehouse,productivity.
