Arlene Casiquin

Arlene Casiquin Dagupan, Pangasinan -- Virtual Assistant A bo ut Experience Operating a small food business since 2021 has taught me to Freelance Jul 2023 — Present Virtual Assistant Foodstreet Dagupan, Pangasinan Jul 2022 — Present Operations and Social Media Manager stay organized and productive. Now keen to apply what I have learned to help busy people work less yet achieve more. Sk ills Manage and respond to emails and customer inquiries. Schedule meetings. Research and collect data. Manage and update spreadsheets, social media accounts, posts, etc. Provided exceptional customer service, ensuring a positive and memorable experience for every customer. Resolved customer issues, turning negative situations into positive interactions and fostering customer loyalty. Conducted market research, identified emerging food trends, and gathered insights on consumer preferences. Data Entry Took high-quality food photos. Created engaging and consistently-designed social media posts to increase brand awareness. Planned and scheduled content in advance. Research Email Handling Featured on Mornings with GMA Regional TV. Communication Time Management Project Management Krave Dagupan, Pangasinan Apr 2021 — Jun 2022 Customer Service Canva Design Collaborated with suppliers to source quality ingredients and establish relationships with vendors to ensure a steady supply chain. WordPress Admin Tracked food inventory, order supplies as needed, and minimized waste. Optimized cost efficiency without compromising the quality of dishes. C erti fi cates Fundamentals of Created a diverse and appealing menu. Adjusted the menu based on customer feedback, cost-effectiveness, and seasonal availability of ingredients. Supervised and actively participated in the preparation and cooking of various dishes. Ensured that recipes are followed accurately to maintain consistency and quality. Caption Writing Google Menu Developer and Kitchen Manager E d ucati o n Digital Marketing Issued 2023 Hubspot Social Media Marketing Issued 2023 Senor Tesoro Colle ge Sc h ool o f C u l i nar y Arts Graduated 2022 Global Cuisine Advance Culinary