Arkiem Legree
Human Resource and Experience Management Professional
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EDUCATION
Bachelor of Business Administration. May 2019. Baruch College. Manhattan, New York.
Major: Industrial-Organizational Psychology. Minor: Corporate Communication.
Bachelor of Science. May 2016. John Jay College. Manhattan, New York.
Public Administration and Human Resource Management. Minor: Speech and Theatre.
EXPERIENCE
Sprint/Nextel May 2016 to January 2019
Head of People, Mobile City by Sprint, New York, New York
Provides managerial oversight for the People & Culture, Learning & Development, and Payroll departments for 250 employees who produces over $20 million dollars in revenue.
Established full-cycle Talent Acquisition process using assessment centers & digital screenings.
Created the employee handbook, which combines company and legal policies.
Developed an end-to-end induction program for new hires.
Serves as the liaison and point of contact between the Sprint corporate office & the companies executive team.
HR Business Partner, Learning & Performance.
Sprint Connect LLC (Dixons Carphone Warehouse Joint Venture), New York, New York
Responsible for training oversight (on boarding, New Store Opening, Bridged Concepts, and ongoing Retail Operations training) for Northeast and Midwest regions of the United States, including New York, New Jersey, Massachusetts, Pennsylvania, Washington DC, and Illinois.
Coordinated deployment of 15 trainers and a support team throughout the region.
Managed the day to day partnership with the Talent Acquisition, Human Resources, Retail Operations, and Support Systems teams to ensure proper compliance, operational, and employee experience goals are met.
Facilitated classroom-led Train-the-Trainer, Technical Operations, and New Hire training platforms.
Enhanced content components to ensure training quality maintains and aligns with company growth expectations.
Assisted with instructional design, content development, coordination, and implementation.
Partnered with the Senior Leadership team to suggest necessary process for successful training strategies.
Expanded training content from a classroom setting approach to blended learning portfolio.
Developed New Store Opening (NSO) Training strategy used in the opening of over 75 stores in 2016.
Created on boarding process used to close the loop on the recruiting cycle to effectively improve the employee experience.
Recognized by the Association for Talent Development for Excellence in Practice for Organizational Learning & Development.
Fulfillment Specialist: Logistics and Business Relations. January 2016 to August 2016.
DonorsChoose.org, New York, New York
Reconciled funding campaigns and prepared teachers for fulfillment of organizational mission and project completion.
Procured resource needs requested by teachers for over 10,000 projects.
Directly responsible for relationship management with vendors who processed special orders.
Constant utilization of multiple programs to comb for enhancements to streamline the operations process.
Partnered with other teams within the organization, vendors, and donors for special initiatives and projects.
Program Coordinator. June 2015 to August 2016
Women in the Public Sector, John Jay College, New York, New York
Responsible for recruitment, interviewing, on boarding, and management of 5 interns and graduate assistants.
Established and implemented organizational design for use in both short term and long term strategic fund development plans.
Drafted manuscripts on Social Media Engagement for use in academic textbooks for Public Administration professors.
Lead organizer for all events for the academic year, including securing speakers, managing logistics, event promotion, satisfaction surveys, and post-event recaps to event partners.
Successfully produced grant proposals and letters of inquiry to secure funding for the organization to ensure full funding for the- academic year.
Post Sales Operations Specialist. February 2011 to March 2015.
GrubHub-Seamless, New York, New York
Conducted 150+ trainings per week to familiarize newly-contracted restaurants with GruhHub and Seamless platforms and software.
Responsible for all corporate partner training for established GrubHub partners transition to the Seamless platform.
Partnered with product management team to develop and create proprietary software for Seamless partners.
Performed account management and maintenance using Salesforce CRM systems.
Perform daily and weekly quality assurance analysis to ensure restaurant and account readiness.
Executed post-merger transition plan to ensure the featuring of restaurant partners on both GrubHub and Seamless.
Public/Private Initiatives Intern. June 2015 to August 2015.
New York City Emergency Management Department, New York, New York
Responsible for assisting with implementation of the Partners in Preparedness program and other small business initiatives.
Educated small businesses throughout New York City regarding resources available for emergency preparation.
Served as an administrator on the emergency preparedness council to higher education institutions.
Functioned as central unit resource when the emergency auxiliary services were initiated.
Skills
HRIS Systems: Workday, ADP Workforce Now, ADP Run, Kronos, Ultimate Software (UltiPro)
Talent Acquisitions: ZipRecruiter, ICIMs, Taleo, Jobvite, Greenhouse, Newton
PEO Systems: Namely, Justworks, Bamboo HR
Payroll Systems: Paychex, Paychexflex, Quickbooks, Freshbooks
Benefits Administration: Zenefits
CRM Systems: Salesforce, Desk.com, Zoho, Zendesk
Office Administration: Microsoft Word, Excel, PowerPoint, Dropbox, Google Suite, Slack, Zoom, Go-to-meeting
Project Management: Trello, Asana, Pipedrive.
Data Management: Survey Monkey, Typeform,
Affiliations
Association of Talen Development
Society for Human Resource Management (SHRM)
National Association of African American Human Resource Professionals
