ARJEY C. DE VERO
102 Emerald St. A.Boni Ave. Cainta Rizal I C:- I-
SUMMARY
Focused on developing process controls and quality improvement initiatives that reduce cost and increase company revenue.
Logistics specialist focused on drafting persuasive and comprehensive information papers, feedback reports and recommendations that influence company decision-making.
-Deadline driven highly effective.
HIGHLIGHTS
Result oriented
Detail oriented
Flexible
Works well independently
Customer service oriented
Warehouse and fulfillment
Inventory control
Budget management
Output oriented
Computer literate
ACCOMPLISHMENT
Increase personnel productivity by creating a progressive pay program that tied safety and customer service to individual and TEAM performance.
Acted as Assistant Manager for months while he was on leave
Create process that reduced lead time on services that has positive effect in the organization and customers.
Manage to operate Forklift such as Reach truck, Counter Balance, Order picker (with certificate)
EXPERIENCE
Service Operations SpecialistOctober 1, 2022 to Present
IKEA IKANO PHILLIPINES
Ensure on time delivery of services by the TSPs to the customers
Troubleshoot and resolve any operational concerns (front and back end) raised by the customers, TSPs and other cross functional team in the fulfilment of the service.
Review and update software settings such as capacities, timeslots and operational information on fleet and crew.
Foster robust working relationship with different internal stakeholders such as CCC, CR and ISL – regarding the order fulfilment processes.
Perform periodic review of TSP KPIs and motivate the TSPs to perform at the highest level
Inform and educate TSPs with new enhancements/updates on the operating software being utilized in the delivery of services such as MVBC, Y3.
Inspire the TSP co-workers by having a healthy working relationship with them and develop the same IKEA values that we are bound to live by.
Ensure the availability of TSP resources to deliver the customers’ requirements.
Goods Flow Assistant 3/2021 to Sept 31, 2022
IKEA IKANO PHILLIPINES
- Fulfill all requested delivery accurate and timely.
- Monitor all required picking and hand over to TSP.
-Reports all activities to Managers all activities and within Home Delivery such as Picking
Accuracy and Handover of deliveries.
-Manage all resources efficiently.
-Monitor oversell Sales Order and report to Manager
-Forklift Operator (Reach truck – Counterbalance – Order picker) with certificate
Logistics Supervisor2/2020 to July 15, 2020
Chemical Providers Inc. Quezon, City
Leading all supply chain activity
Monitor and control all aspect in Supply chain directly reporting to Company VP.
Monitoring of inbound and outbound inventory.
Management within the supply chain and logistics field
Directly responsible for the purchasing or procurement of product and service.
Transport Supervisor11/2013 to 11/2019
International Rice Research InstituteLos Banos, Laguna
Review emails and new request of trip and manually entered data into a centralized database, like OCS and Middleware system.
Conducted qualitative and quantitative analysis of transport employees (drivers & mechanic).
Oversaw scheduling for day-to-day activities for transport employees (drivers & mechanic).
Dispatched, Plan; Monitor the trips daily.
Communicated all emergencies, delays due to weather and carrier for the passenger on trip.
Completed all necessary documents and other paperwork.
Monitoring of all fleet in transportation eg. Preventive maintenance etc.
Warehouse Personnel01/2009 to 11/2013
METRODUG INC.Bicutan, Taguig City
Checking and packing of items order from the daily needs of the customers.
Dispatching of the delivery.
Monitoring and controlling of zoned dispatched.
SAP and SDS system use
EDUCATION
Business Administration - Logistics Management-
TECHNOLOGICAL INSTITUTE OF THE PHILIPPINESAurora Blvd. Quezon, City, Philippines
Coursework in Logistics and transportation technology.
Coursework in Business communication.
Business Management, Logistics, Finance and Supply Chain coursework
CHARACTER REFERENCESS
Argentino Garcia – Supervisor (METRODRUG INC.) CP#:-
Papart Labininay – Supervisor (METRO DRUG INC.) CP#:-
George Cinconiuegue – Manager (IKEA)CP#:-
Carlito Cabral -Administrator (IRRI)CP#:-
