Arjay Andes

Arjay Andes

$12/hr
Shopify Customer Support Specialist | Email, Chat & Order Management Expert
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Batangas City, Calbarzon, Philippines
Experience:
9 years
About

I help Shopify store owners handle customer support efficiently so they can focus on growing their business.

With 9 years of experience in customer service, I specialize in managing high-volume email and chat support while maintaining fast response times and customer satisfaction.

If you’re dealing with:

• Slow response times

• High volume of customer inquiries

• Order tracking, refunds, and disputes

I can help streamline your support process.

Here’s what I can do for you:

• Email & Live Chat Support

• Shopify order management (tracking, refunds, cancellations)

• Customer issue resolution & retention

• CRM tools and admin support

I’m reliable, detail-oriented, and focused on delivering excellent customer experiences that keep your customers coming back.

Tools I’m Proficient In:

Shopify | Dsers | Zendesk | Gorgias | Gmail / Google Workspace | Slack | Microsoft Office | CRM systems

Why Clients Work With Me:

✔ Fast, professional, and clear communication

✔ Detail-oriented and reliable work

✔ Streamlined processes that save time

✔ Focused on improving customer experience and satisfaction

Let’s work together to make your online store run smoothly and keep your customers happy.

📩 Send me a message, and let’s discuss how I can support your business.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.