Ariziel Anne Lozada

Throughout my career, I have developed a keen understanding of customer service because of my deep interest in the field. I have years of experience in giving quality service to customers by being a customer service representative. I once worked in a Telco company as technical support, billing and sales representative where I help the customer troubleshoot their internet connection or send technicians, answer billing questions, and upgrade or downgrade customer's services.

I was also a virtual assistant for an e-commerce company where I was assigned to answer inbound product questions, place and track orders, process returns, and refunds. I am a fast encoder with a 98-100% accuracy rate. I am very keen to details and I always make sure that all the information I received and/or given out are correct.

I am well organized, reliable and a quick learner. I can work under pressure with less supervision. I am always focus at work and I pride myself on being able to deliver output quickly and accurately. I welcome the opportunity to discuss to you how my skills will be best utilized.