OZOR ARINZECHUKWU HILLARY
CONTACT
@-O -
, Enugu Nigeria
OBJECTIVE
Strategic and results-focused Business Management
professional with 6years of experience in driving transformative
i
business growth and operational efficiency. Eager to bring my
expertise in customer relationship management, financial
management, and team leadership to where I aim to innovate
processes, spearhead impactful projects, and lead teams to
exceed ambitious goals. Passionate about leveraging data-driven
insights and strategic vision to elevate organizational
performance and achieve sustainable success.
EXPERIENCE
First bank Nig Plc
2022 - 2024
Front Desk Customer Service
Customer First Point of contact for enquires and direction
St John Roofing Services
2019 - 2022
Sales rep assistant / quality control
Maked outbound, inbound calls, sent text messages to
customers communicating them about any changes in price and
our services
St John Roofing Services
2012 - 2015
Operation/ factory Manager
In charge of stocks, and corrogation quality of roofing sheet.
Assigned duties to factory workers and also assisted the general
manager in the general administration of the entire company
EDUCATION
Institute of Management and Technology (IMT) ENUGU
2015
Business Management
Cousera
2023
I.T Support fundamentals
PROJECTS
Executive Assistant
Email management, calendar management, Scheduling and
booking appointments
Sales Representative assistant
Assistant the sales representative to meet and exceed sales
targets via lead generation, cold calling, and email marketing.
Exceeded targets over times in sales by comparison of sales of
previous years and with the current ones.
https://www.linkedin.com/in/arinzech
hillary-?trk=contact-info
SKILLS
/Sales Process Optimization
/Customer Relationship
Management ( Zendesk, freshdesk,
hubspot) / Process Automation
(Zapier, Automator) / Team
Collaboration and Communication
(Slack, Microsoft Teams) / Time
Management and Organization (
Calendly, Doodle) / Email
Management / Email Marketing (
MailChimp)
LANGUAGES
English
REFERENCE
Sunday Sadie - St John Roofing
Services
General Manager
-
Mr Arcui - Laculus
Managing Director
-
