Arinze Samuel Akosa

My name is Arinze, a customer support specialist with over 5 of experience, providing support to B2B and B2C clients and customers. Throughout my career I have developed strong communication and troubleshooting skills, and I pay strong attention to details.

My previous role have equipped me to effectively handle customer issues and enquiries promptly.

I am proficient in the use of CRM and organizational tools used to streamline workflow processes and provide support to customers. Examples are Hubspot, Freshdesk, Zendesk, Salesforce, Zoho, Intercom, clickup, Asana, Microsoft office, Google suite etc.

I know customers are the reason we are in business so l intend to go above and beyond to give them a wow experience that will make

them to keep coming back.

I am open to customer service roles, digital marketing or VA roles in your company. Working with me is a decision you will not regret. Thank you for your time. I look forward to hearing from you.