Arindam Ghosh

ARINDAM GHOSH Group Chief Human Resource Officer I MBA in HRM, University of Toronto, Canada I Global HRBP-I - I Bengaluru, India I linkedin.com/in/arindam-ghosh- PROFILE SUMMARY: • • • • Cross Sectoral Global Business-HR Solution Designer with 16 years of corporate HR exposure spanning the Middle East, AsiaPacific Region (APAC), Northeast & West Africa, USA, Canada, Mexico and Indian Subcontinent. Sectors Covered: IT Product Development & Services, NBFC, Education, Energy, Oil & Gas, Construction, Agri Product & Chemical Manufacturing, Hospitality, Retail, Real Estate, Service Sector, Healthcare, FMCG & FMCD, Telecom, NBFC etc. Driver of end-to-end HR Talent Life Cycle, Organizational Design & Growth, Organizational Effectiveness, Workforce Engagement, Optimal Global Talent Utilization & Transformation to meet Business Objectives and Key Result Areas. Visionary in HR Strategy Development, Compliances and Transformation in fast paced growth seeking environment EXPERTISE & EXPOSURE IN: • • • • • • • Strategic HR Planning through HR data analytics and metrics for continuous improvement in organizational processes and practices. Setting-up HR COE (Centre of Excellence), driving & promoting Workforce Development Programs, Resource Plannings, “DE&I”, “Inspire, Empower & Engage” principles among management and workforce for sustainable and high growth. Linking HR Processes with Business Objectives and Key Results (B-OKR). Talent Transformation designing collaborating with Leadership across geographies Global People & Culture Strategy Transformation & Development Senior Leadership Coaching through fostering culture of collaboration Development of Scalable People Function: Individual & Group Career Planning of employees visa vis performance assessment SKILLS: - Talent Acquisition & Management - HR Digitization - Leadership Assessment - 9-Box Talent Management - Strategic HR Planning - HR Data Analytics - Implementing DE&I - LMS, WBT & CBT Training - Workforce Restructuring - Setting-up HR COE - Linking HR with B-OKR - OD (Culture & Process) - Cross Functional Leadership - Employee Relations - Competency Mapping - HR Change Assessment - Comp & Ben and Reward Designing - T&D Development - Employee Engagement - Performance Counselling - HRBP Policy Development - Industrial Relationship - Career Counselling - PMS through HRIS - AI Augmentation in HRIS - Succession Planning - B-HR Policy Design - IDP, LDP Development - Managing Stakeholders - Industrial Relation - Risk Management - Industry Benchmarking EDUCATION: • Master in Business Administration July, 2000 • Bachelor in Business Administration June 1993 Rotman School of Management, University of Toronto | Toronto, Canada Human Resource Management (Specialization) – Full-time & Regular Berkeley Haas School of Business, University of California | Berkeley, CA, USA Business Psychology, HR, Finance, Economics (Major Subjects) - Full-time & Regular CERTIFICATIONS: • Change Management, Society of Human Resource Management (SHRM), London December, 2007 • E-Governance Specialist, IBM, Bangalore, India December, 2000 WORK HISTORY (WITH MAJOR ACHIEVEMENTS): Group Chief Human Resource Officer Oct, 2021 – Till Now AGeiS Group of Companies | Dubai, Bengaluru & Kolkata - (United Arab Emirates & India) (HR Consulting, KPO, RPO, BPO, IT Services, Food Manufacturing, Freight Forwarding & 3PL Logistics) • • • • • • • • Cultural Leadership: Optimizing People and Culture in Metrix Org. Structure (OD Projects) Developed HR Strategy Framework for all SBUs of Group in line with Business Operation Leading Manpower Planning Process, Organizational Structure Redesigning Leading HR COE (Centre of Excellence) for AGeiS and 100+ clients across sectors globally Designing & deploying complete Business-HR Transformation (entire employee life cycle, viz. Hire-To-Retire). Implementing HR practices that identify and nurture talent, evaluate employee contribution and establish an action plan for engaging employees across subsidiaries of AGeiS. Leading Groupwide People and Organizational Development in Liasoning with Business Leaders and other CXOs. Leading all Legal & Regulatory Compliances For HR Consulting in APAC, MENA and Indian Subcontinent: • Designing and deploying HR Technology that deliver increased business agility and value. • Leading 200X workforce expansion (Current & Future TA) for multiple MNCs in Indian Subcontinent, APAC & MENA. • Creating and implementing Employer Brand Development and Manpower Resource Growth Strategy aligned to Business Strategy • Rolling-out benchmarked Reward & Benefit plan supporting 5000+ employees for Gulf Clients • Deploying “9-Grid Talent Management System” for more than 10 Freight Forwarding & Logistics clients in Gulf and Africa Chief Human Resource Officer ICA Edu Skills | Kolkata, India (EdTech and Skill Development Sector) Aug, 18 – May, 21 • • • • • • • • • • • • Implemented an integrated HR Information System that increased operational efficiency by 60% Strategized Change Management initiatives leading to uninterrupted organizational transition. Retrained and retained 1500+ Faculties and Academic Counsellors, saved INR 75 Lakhs YoY basis from- Established link between Training & Quarterly PMS and improved Post-Training Effectivity Index from 3.4 to 8.5 (Scale of 10) Organized "Know Your Stars" for 4000+ staff in 200+ Indian Presence Brought growth in Employee Net Promoting Score (ENPS) – 8.5 from 6.0 (Scale of 10). Established “9-Grid Talent Management Model” across 4000+ employees resulting timely talent identification and nurturing. Redesigned “Remote Working Management” model in HR Tech Platform (HRIS) during Pandemic in 2 weeks Introduced “KPI Based Employee Competency Development” model and linked with Quarterly PMS Designed and led Leadership Training & Development Program for 200+ managers Data analysis on industry trend visa viz career development of all tiers of management cadres. Transforming and optimizing HR Processes for Organizational Scalability that creates a future ready workforce. Chief People Officer Jun, 16 – Aug, 18 Anudip Foundation | Kolkata & Saratoga - (India & USA) (Non-for Profit EdTech and Skill Development Sector) • • • • • • • • • Analyzed root causes and cut workforce attrition to 15% from 38%. Promoted Employee Engagement and Relations & EVP resulted Employee Engagement Score 8.5 from 6.0 80% of critical positions occupied by successors from within. Grew Star Performer Club by 30% - Consistent Competency Development Created Performance Evaluation Model in HRIS – resulting <1% escalation of Performance Review Achieved a new hire selection ratio of 5:1 on an average for mid to junior levels and 8:1 for leadership hiring Reduced HR disputes by 30% through Conflict Resolution initiatives Led 200% workforce expansion: from 600 to 1200+ partnering with Functional Heads Drove and led Organizational Transformation through Change initiatives and programs Global Director of Human Capital Development Husk Power Systems | Colorado (USA), Nigeria, Kenya, Tanzania & Uganda (Africa) & Patna (India) (Renewable Energy Sector) • • • • • • • 1500+ workforce deployment in 4 countries (Kenya, Nigeria, Uganda & Tanzania), i.e. 500% growth in 11 months. Revamped Employee Relationship Development Programs for 2700 workers in India, Nigeria, Tanzania, Uganda, and Kenya. Established Employee Value Proposition (EVP), process & culture transformation across global business boundaries with common Business Objectives. Reviewed learning effectiveness & implemented corrective measures resulting in Business Achievements. Boosted branch operational efficiency 20% leveraging time & productivity tracking system, created, and implemented performance action plan, optimized staffing models, and realigned staff to suitable/qualifiable job roles. Partnered with Business Leadership, Country Leaders to drive change and deliver shared organizational objectives. Managed and Optimized Domestic and Overseas HR Budget of USD 1 Million COO & Principal HR Director Dec, 08 – Jan, 15 AGeiS Global | Dubai, UAE (HR Consulting, Business Management and BPO) • • • • • • • • Had been the P&L owner of USD 50 Million HR Consulting Business in APAC & MENA region. Ownership of Complete HR Program Delivery: People Analytics, HR Risk Management, Organizational S.W.O.T Diagnosis, HR Process Change deployment for more than 200 conglomerates across Gulf, North Africa and Indian Subcontinent. Designed & implemented “9-Box Grid Talent Management Model” for 10 Oil & Gas majors in Gulf, 5 Healthcare major in India and Africa, 6 Construction major in Gulf within one FY during- Established LMS for 3500+ distributed workforce in 6 major Real Estate Group in India, Gulf and APAC. Redesigned tech based & only KPI driven Quarterly PMS from Annual for conglomerates in MENA and APAC region. Implemented “Employee Ownership” culture by establishing Inspire-Engage-Empower principle practices. Helped MNCs to reduce attrition from 36% to 12% and increased Productivity Index. Enabled underperforming Sales Team exceeds target and drive revenue 15% over achievement for 3PL Logistics, IT, Construction clients in Gulf and Africa. PREVIOUS WORK HISTORY Associated with Family-Owned Logistics Business till December, 2008 LANGUAGES KNOWN: English: Expert Hindi: Expert ADDITIONAL INFORMATION: • • • • Jan, 15 – Jun, 16 Marital Status: Children: Nationality: Passport: Married One 6 years old son Indian National (only) Indian Passport valid till 2030 Bengali: Mother Tongue Arabic: Conversational