ARIES STA
MARIA
•-
•-• 124 K-7th St. Brgy. East Kamias, Quezon
City 1102
🌐
https://ariesatlas97.github.io/
https://www.facebook.com/share/1DiASYT7EU/
Looking for a position in a leading business where I
can relate the knowledge gained through my career
and working experiences. I firmly believe in the
principle of implementing my duties with devotion
and strength of mind. I am in search of good career
growth opportunities where my aptitude and
knowledge could be best subjected and utilized for
the advantage of the organization and myself.
WORK EXPERIENCE
"Self-Employed – Managing Own Business Online
Buying and Selling – Gadgets, Motorbikes, and Cars."
January 2016 - Present
• I have a strong track record in sales and business management,
having successfully operated my own venture in selling
gadgets, motorcycles, and cars. Through strategic marketing
and customer engagement, I consistently achieved profitable
sales and grew my business
EDUCATION
Bachelor of Science in Business
Management
Polytechnic University of the Philippines
Secondary Education
•
ability to drive revenue growth through strategic sales
and business development.
Quirino Highschool
Primary Education
Quirino Elementary School
SKILLS
🚀Innovation Skills
•
Revenue Generation & Business Scaling – Proven
experience in scaling a business and achieving high
revenue milestones.
•
High-Performance Sales Execution – Mastery in
executing sales strategies that result in significant
financial gains.
Creative Thinking:
Problem identification
Entrepreneurial Sales Leadership – Demonstrating the
•
Strategic Growth & Market Expansion – Expertise in
expanding market share, optimizing sales channels, and
maximizing profitability.
Generating new ideas
Design thinking
Strategic Innovation:
Trend forecasting
Business model innovation
Product improvement
Digital Innovation:
Automating processes
Using AI tools (like ChatGPT, Zapier, Notion AI)
Tech adaptation
•
Self-Made Success & Business Acumen – Strong
understanding of financial management, sales
operations, and sustainable business growth.
• Negotiation and Supplier Relationship Management
Successfully negotiated with multiple suppliers to secure
competitive pricing and bulk discounts for gadgets,
ensuring consistent profit margins. Built strong
relationships by maintaining clear communication, timely
payments, and providing feedback on product demand.
As a result, suppliers prioritized my orders, granted
exclusive deals, and ensured a steady supply of highdemand gadgets, allowing me to offer competitive prices
and increase customer satisfaction.
Soft Skills:
Risk-taking
Curiosity
Growth mindset
Critical thinking
Virtual Assistant (VA) Skills
Core Skills:
Email management
Calendar and scheduling (Google
Calendar, Outlook)
Data entry and spreadsheet
management (Excel, Google Sheets)
Online research
File organization (Google Drive,
Dropbox)
Communication & Soft Skills:
Professional communication (email/chat)
English grammar & writing
Customer service
Time management
Problem-solving
Tech & Tools Knowledge:
Canva
Trello, Asana, ClickUp (task
management)
Zoom, Slack, Skype (communication)
WordPress (basic updates)
Social media tools (Facebook Pages, IG,
Buffer)
💼 Entrepreneur Skills
Mindset:
Grit and resilience
Self-discipline
Leadership
Vision planning
Business Strategy:
Sales and marketing
Customer relationship
Financial literacy
Business development
Digital Skills:
Social media marketing
E-commerce platforms (Shopee, Lazada,
Shopify)
Basic accounting tools (QuickBooks,
Wave)
Execution:
Negotiation
Product sourcing
Pricing strategies
Branding and storytelling
🔧 Tech Specialist
Company: Intouch CX
Work Setup: Remote / Work-from-Home
Duration: Oct 2022 – Aug 2024
📌 Job Summary:
As a Tech Specialist at IntouchCX, you provided
frontline technical support to customers or internal
users. Your responsibilities included troubleshooting
hardware, software, and network issues via calls,
chat, or ticketing systems—all while maintaining
excellent customer service in a remote environment.
🛠️ Key Responsibilities:
Responded to technical support inquiries via
phone, chat, and email.
Diagnosed and resolved hardware (PCs,
headsets, etc.) and software issues (OS, apps,
email systems).
Handled basic networking problems including
Wi-Fi, VPN, IP address conflicts, etc.
Provided remote assistance using tools like
TeamViewer or AnyDesk.
Logged and tracked support tickets using
platforms like Zendesk, ServiceNow, or
Freshdesk.
Escalated complex issues to Level 2 support or
engineering when necessary.
Delivered technical guidance to users in a clear
and simplified manner.
Maintained high Customer Satisfaction CSAT
scores.
Reported recurring bugs or technical issues to
development or QA teams.
🧠 Tools & Technologies Used:
Ticketing Systems: Zendesk, Freshdesk,
ServiceNow
Remote Access: TeamViewer, AnyDesk
Communication: Slack, Zoom, Microsoft Teams
CRM Platforms: Salesforce, HubSpot (depending
on client)
Knowledge Base Tools: Confluence, Notion
🌟 Skills & Competencies:
Strong technical troubleshooting and problemsolving
Remote desktop support
Clear and professional communication
Multitasking with various systems and tools
Customer empathy and soft skills
Time management and autonomy
Knowledge documentation and reporting
🏆 Notable Achievements:
Successfully resolved over technical issues with
a 98% CSAT average
Reduced ticket resolution time by X% through
proactive troubleshooting
Trained and supported onboarding of new tech
agents
Recognized for maintaining zero escalation for 3
consecutive months
💻 Tech Specialist Skills
🔧 Sales Agent 2
Hard Skills:
Computer troubleshooting
Hardware & software installation
Network setup and security
Data backup and recovery
Operating systems (Windows, macOS,
Linux)
Company: St. Peter Life Plan Insurance
Programming/Development:
HTML/CSS/JavaScript
App development basics (Flutter, React
Native)
Database management (SQL, Firebase)
Tools Knowledge:
Cloud tools (Google Cloud, AWS basics)
Remote support software (TeamViewer,
AnyDesk)
Cybersecurity basics
Soft Skills:
Analytical thinking
Technical documentation
Patience and problem-solving
Training others
📈 5. Businessman Skills
Core Business Knowledge:
Market analysis
Business planning
Budgeting and finance
Legal basics (permits, registration,
taxation)
Sales & Branding:
Pitching products/services
Building client trust
Product branding
Content marketing
Leadership & Management:
Hiring and managing people
Delegation
Scaling operations
Crisis management
Growth-Oriented:
Investment and ROI tracking
Business systemization
Goal setting
Customer retention strategies
Duration: Oct 2021 - Oct 2022
Work Setup: On-site / Field-based / Remote
📌 Job Summary:
As a Sales Agent 2 at St. Peter Life Plan Insurance,
your role focused on educating clients about preneed life plans, assisting them in securing financial
protection, and meeting sales targets through direct
selling, networking, and referrals. You played a key
part in building trust with families by helping them
prepare for future life events with dignity and ease.
🛠️ Key Responsibilities:
Promoted and sold St. Peter Life Plans,
memorial services, and insurance-related
products.
Conducted client presentations and product
orientations.
Generated leads through fieldwork, cold calls,
online marketing, and referrals.
Explained plan benefits, terms, payment
options, and coverage to prospective clients.
Assisted clients in completing applications and
ensured accurate documentation.
Followed up on leads, maintained relationships
with clients, and provided after-sales support.
Met or exceeded individual sales targets and
contributed to team goals.
Attended sales meetings, training programs, and
company events.
🧠 Skills & Competencies:
Excellent communication and persuasive selling
skills
Client relationship management
Product knowledge in pre-need insurance and
life planning
Goal-oriented and self-motivated
Basic financial and contract literacy
Time management and lead tracking
Integrity and professionalism
🏆 Notable Achievements:
Closed 30 plan sales in the first 3 months
Recognized as Top 10 Agent for Q2 in the local
team
Maintained a 100% application accuracy rate
Consistently hit or exceeded monthly quotas
