I am a highly motivated and detail-oriented healthcare professional with strong experience in administrative support, patient coordination, and electronic health record (EHR) management. My background includes handling patient communication, scheduling, insurance verification, and claims processing — all while ensuring accuracy, confidentiality, and compliance with healthcare standards. I take pride in delivering excellent service and maintaining efficiency in every task I handle, whether in-person or remotely.
Throughout my career, I have gained hands-on experience using various EMR/EHR systems such as Salesforce, Practice Fusion, and Open Dental, which have enhanced my ability to manage patient information efficiently and securely. I am adept at navigating digital workflows, updating medical records, and coordinating with healthcare teams to ensure seamless patient care. In addition to my technical skills, I am proficient in productivity and communication tools like Google Workspace, Microsoft Office, Zoom, and Slack, which allow me to collaborate effectively in fast-paced and remote healthcare environments.
My role often involves direct interaction with patients, helping them with scheduling, verifying insurance benefits, and addressing inquiries with empathy and professionalism. I am familiar with the importance of accuracy in handling sensitive information and understand how crucial clear communication is between patients, insurance providers, and medical staff. My ability to multitask and stay organized enables me to meet deadlines and maintain smooth daily operations.
I am deeply passionate about healthcare because it allows me to contribute to improving people’s lives, even through administrative support. I believe that behind every efficient medical practice is a reliable team member who ensures that everything runs smoothly — and that is the standard I uphold in my work.
As a committed and fast-learning professional, I continually seek opportunities to develop new skills and stay updated with the latest healthcare technologies and best practices. I am confident that my combination of technical expertise, administrative experience, and compassionate communication makes me a valuable asset to any healthcare team. I look forward to contributing my skills to an organization that values dedication, efficiency, and quality patient care.