Ariel Villasan
Senior Specialist- Originations and Fullfilment (10 months)
JP Morgan Chase & Co.
(- |-| PHP 35,000 | National Capital Reg
Experience
9 years of total experience
Oct 2019 - Present
(10 months)
Senior Specialist- Originations and Fullfilment
JP Morgan Chase & Co. | Philippines
Industry
Banking / Financial Services
Specialization
Banking/Financial Services
Role
Loan/Mortgage
Position Level
1-4 Years Experienced Employee
Mortgage Banking: Mortgage Loan Servicing
Mortgage Loan support
Mortage Escrow Expert
Payment processor and Account management
Telephone Support for Mortgage Loan customers
Mortgage Transactional queries
Nov 2014 - Jul 2018
(3 years 9 months)
Customer Service Associate
Financial Times Electronic Publishing | National Capital Reg, Philippines
Industry
Printing / Publishing
Specialization
Customer Service
Role
Customer Service - General
Position Level
1-4 Years Experienced Employee
Job Responsibilities:
Handling inbound calls for agency Line
Handling outbound calls for Renewal Campaigns, Payment Failure Campaigns and Payment reminder
Handling emails (Cases)
Adhoc tasks (Batch Import and ASL)
Handling chat support (Global)
Jan 2014 - Oct 2014
(10 months)
Customer Service Associate
360training.com | National Capital Reg, Philippines
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Customer Service
Role
Customer Service - General
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 20,000
Jun 2012 - Jan 2014
(1 year 8 months)
Customer Care Associate
Customer Contact Channel | National Capital Reg, Philippines
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Customer Service
Role
Customer Service - General
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 18,000
Oct 2011 - Jun 2012
(9 months)
Customer Care Associate
Sitel Philippines | National Capital Reg, Philippines
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Customer Service
Role
Customer Service - General
Position Level
Supervisor / 5 Years & Up Experienced Employee
Monthly Salary
PHP 14,000
Education
2011
Central Mindanao University
Bachelor's/College Degree in Agriculture/Aquaculture/Forestry | Philippines
Languages
Proficiency level: 0 - Poor, 10 - Excellent
Language
Spoken Written
Filipino
10 10
English
9 9
Additional Info
Expected Salary
PHP 35,000
Preferred Work Location
Anywhere in Philippines
About Me
Age
30 years
Telephone Number
(-
Address
P1 Lumbo, 8709, National Capital Reg, Philippines
Nationality
Philippines
