Ariane Tagaza-Hermosa
#4023 Carmina St. San Sebastian Village, Tarlac City / M: - / -
Most of my job experiences may not show relation to the job position you need but possessing good character and positive attitude and good leadership I surely believe this will make me an effective employee. Aiming to use my skills to effectively fill the position you needed for your company.
PROFESSIONAL EXPERIENCE
Keen Cleaning Services Hawthorn, Australia
Marketing Associate(Online) June 2018-present
Rogue House Salon Manhattan, New York, USA Online Reservation Specialist February 2017-August 2018
*handles calls with duties such as scheduling and canceling appointments including answering inquiries about the salon and its services;
*customer retention including suggesting tactics to persuade cancelling customers
*answers e-mails
SUTHERLAND GLOBAL SERVICESSan Isidro, Tarlac City
CSR/TECH SUPPORTSeptember-
*Handled H and R BLOCK Bank Credit Card membership and Depositor’s IRS (USA based)
*handled call inquiries
*Handled Technical support, customer service and sales for DirecTV Cable Company(US based) over the phone
*collected payments for customer’s Cable and internet subscription
*handled customer retention
SVI CONNECT Ortigas Center, Pasig City
Sales Representative August 2006- February 2007
*Handled outbound calls ( Telemarketer for Card Membership that offers discounts to international establishments like Target, Macy’s, Toys R’ Us and Hotels)
* Consistent Top sellers
TGK-ASIAMandaluyong City, Philippines
Sales RepresentativeFebruary 2005- June 2005
*Inbound Calls ( taking orders for Ready Meal Packs)
Education/Development
Centro Escolar University, Mendiola Manila, Philippines
BA Mass Communication Major in Broadcast
