My name is Ariane Kay Gutierrez, 31 years of age. I graduated at Dalubhasaan ng Lunsod ng San Pablo. I took the course of Bachelor of Science in Business Administration Major in Marketing Management. My last work experience is in Accenture Inc as an IT Service Desk for 3 years. I am responsible in providing technical support to users, resolving issues, and ensuring IT infrastructure is functioning correctly. We are handling request and incident ticket via phone. email and chat via Teams.