Ariane Mendiola Espinosa
Block 3 Lot 32 El Pueblo Townhomes
Brgy Sta. Clara, Sta. Maria Bulacan 3022
Mobile Phone:-
E-mail Address:-
OBJECTIVE:
To become a part of an organization wherein I would be able to contribute and enhance the knowledge and skills I have acquire thru my education and past work experience.
Willing to learn and willing to take on a variety and extra work to gain valuable experience.
To lean new ideas and techniques that will expand my knowledge and help me in the near future.
EDUCATION:
Tertiary:BACHELOR OF SCIENCE IN HOTEL, RESTAURANT AND INSTITUTIONAL MANAGEMENT
De La Salle – College of Saint Benilde
Taft Avenue Manila-(Undergraduate)
Secondary:Saint Claire School
Villa Corina Tandang Sora Quezon City
June 2002 – March 2006
WORK HISTORY:
TDCX Philippines Inc.
21F Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center Pasig City
Support Ambassador (Travel Account)
September 9, 2019 - Present
Job Responsibilities:
Providing support and educating users in navigating the website and their account.
Assisting guest on how to use website to look for accommodation and how to book a reservations using their account.
Assisting host on how to maintain their listings on the website and also providing basic technical support if needed.
Alorica Teleservices, Inc.
12F Cyberpark 2 Araneta Center, Cubao Quezon City
Support Service Administration (Healthcare Account)
April 8, 2015 – September 6, 2019
Job Responsibilities:
Verifying and/or correcting any registration issues between the hospital and insurance system that may result in any claim denial.
Validating patient's eligibility with the insurance on file. If found inactive, would then look for any possible insurance that can cover the date of service.
Billing the correct payer of the patient in complete order as verified thru calling or confirming on insurance portal.
Startek International Limited
69 Jupiter Street SM Cyber One, Bel-Air, Makati City
Customer Service Representative (Telco Account)
December 12, 2011 – March 31, 2015
Job Responsibilities:
Assisting dealers all over the country in creating, activating and/or adding new lines on customer's plan.
Processing orders and making sure that all things that they asked for are correct before sending the total bill.
Ministop PTT Novaliches
872 Quirino Hi-way Brgy. San Bartolome Novaliches Quezon City
Service Crew
November 2010 – May 2011
Job Responsibilities:
In charge of assisting the customers and the overall running and cleanliness inside the store.
Making sure that all products on sale are at its best to avoid complains from the customer.
TRAININGS ATTENDED:
MINISTOP
Service Crew
October 21 – 29, 2010
Ministop Main Office
Maybunga, Pasig City
PRIMEPOWER LAUNDRY AND DRY CLEAN SERVICES
Laundry Attendant (On-the-Job Training)
March 9 – 15, 2009
Primepower Manpower Services
Edsa cor. Agutaya St., Pinagkaisan Makati City
PRIMEPOWER TRAINING CENTER
6 Days Basic Housekeeping
February 23 – 28, 2009
Primepower Manpower Services
Edsa cor. Agutaya St., Pinagkaisan Makati City
PERSONAL BACKGROUND:
Birthday:June 27, 1988
Birthplace:Obando, Bulacan
Height:5 feet 5 inches (165.1 cm)
Weight: 185 lbs. (82 kg)
Fluent in both English and Filipino language and skilled user of Microsoft Programs. Has interest in reading, surfing the net, watching movies, photography, cooking and traveling. Able to deal with different kinds of people, can easily cope in new environment and able to grasp new procedures and information easily.
PERSONAL PREFERENCES:
Ms. Mary Ruth Isles
HR Supervisor
Optimun Source Inc.
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Ms. Micah Dalisay
Recruitment Associate
Alorica Teleservices, Inc.
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Ms. Claudine Moreno
Team Manager
Alorica Teleservices, Inc.
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Ms. Aibelle Braganza
Team Leader
TDCX Inc.
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