Over 9 years of experience in customer-focused engagements; from direct relationships, to building new customer programs with strategic partners. Standout history of success in improving processes & managing risk. All while achieving overall company goals & exceeding customer expectations. Comfortable in fast-paced environments with a high volume of customers. Talented at cultivating & supporting customer relationships. This strength has continually led to high return rates & customer satisfaction. As demand & customer base have grown, an aptitude for improving processes & workplace efficiency have driven meeting this demand. Highly motivated & organized individual. One who gets results, & gets relationships. Steadfast leader, mentor, & coordinator. All while maintaining a strong track record of success in improvement projects, building relationships, & guiding top-performing clients.