Arham Dilshad

ARHAM DILSHAD Senior Salesforce Developer | CRM Consultant PB, Pakistan •-• LinkedIn PROFESSIONAL SUMMARY Results-driven Salesforce Certified Developer with 7+ years of success engineering scalable CRM systems. Demonstrated proficiency in Apex, Lightning Web Components, and Pardot, boosting productivity by 50%+. Led integrations with HubSpot, QuickBooks, and Stripe, streamlining operations by 40%. Championed automation strategies that lifted lead conversion rates by 35%. Skilled in cross-functional collaboration and mentoring developers in Agile teams TECHINCAL SKILLS ● CRM Platforms: Salesforce Sales Cloud, Service Cloud, Experience Cloud, Pardot ● Languages: Apex, SOQL, SOSL, JavaScript, HTML, CSS ● Tools: Data Loader, Workbench, Git, Skyvia, DevOps Center ● Automation: Process Builder, Flows, Approval Processes, Validation Rules ● Integrations: HubSpot, QuickBooks, Stripe, DocuSign, Facebook APIs, WeClapp CRM ● Reporting: Dashboards, Custom Reports, Report Types ● Deployment: Sandbox Management, Change Sets, Git PROFESSIONAL EXPERIENCE DIETITIAN LIVE Senior Salesforce Developer Apr 2021 – Present ● Engineered Apex classes, batch jobs, and LWC components, scaling performance by 50% ● Orchestrated Salesforce integration with HubSpot, Stripe, QuickBooks, and Facebook, accelerating workflows by 40% ● Migrated assets and data from HubSpot to Pardot, eliminating campaign conflicts by 35% ● Spearheaded development of Partner & Customer Communities, enhancing engagement by 45% ● Customized Sales & Service Cloud objects for business logic, trimming manual tasks by 30% ● Mentored 3 junior developers, raising code quality and delivery velocity by 25% ● Performed frequent audits to ensure alignment with Salesforce governance standards Environment: Salesforce Sales Cloud, Service Cloud, Experience Cloud, Apex, LWC, Visualforce, Pardot, Flows, SOQL, Workbench, Git, Data Loader, HubSpot, Stripe, QuickBooks READY REBOUND SALESFORCE DEVELOPER ● Mar 2019 – Apr 2021 Delivered tailored Salesforce implementations for 20+ clients across healthcare, retail, and SaaS, improving client satisfaction by 90% ● Built 100+ LWC components and Apex triggers, reinforcing system logic and performance ● Automated core processes using batch classes and schedulers, cutting manual work by 60% ● Integrated systems such as DocuSign and WeClapp CRM, driving seamless data exchange by 80% ● Created 50+ actionable dashboards and report sets, enhancing decision-making by 70% ● Migrated and sanitized over 500k records via Data Loader and Skyvia, improving data accuracy by 95% Environment: Salesforce Lightning Platform, Apex, LWC, SOQL, Process Builder, WeClapp CRM, DocuSign, Git, Jira, Data Loader, Skyvia WINTRUST BANK Salesforce Developer (Freelancer) Sep 2017 – Mar 2019 ● Built self-service portals using Community Cloud, reducing support ticket volume by 50% ● Automated opportunity and lead pipelines, increasing sales velocity by 20% ● Configured profiles, role hierarchies, and sharing rules, enhancing data security by 60% ● Designed Visualforce pages and branded email templates, lifting engagement by 35% ● Architected scalable data models with junction objects, reducing redundancy by 40% ● Developed Apex triggers with 95%+ test coverage, ensuring code stability ● Trained 10+ internal users on CRM and reporting, boosting adoption rate by 80% ● Deployed changes across sandboxes via Change Sets and Git, improving release reliability by 30% Environment: Salesforce Classic & Lightning, Visualforce, Apex, Git, Data Loader, SOQL, Change Sets, Email Templates EDUCATION NATIONAL UNIVERSITY OF COMPUTER & EMERGING SCIENCES BS in Software Engineering CERTIFICATIONS ● Salesforce Platform Developer I & II ● Salesforce Administrator ● Salesforce App Builder ● Sharing & Visibility Architect ● Pardot Email Marketing Specialist ● Salesforce Associate 2017