Hello! I am a dependable Virtual Assistant with 9+ years of accumulated experience in administrative support, customer service, and eCommerce operations. I’ve successfully handled 500+ merchant and client tickets, managed 200+ calendar and meeting schedules, and contributed to a 40% annual increase in sales through product research.
Proficient in tools like Google Workspace, Microsoft 365, Trello, Notion, Slack, Amazon Admin, Keepa Tactical Arbitrage, QuickBooks, Go High Level, and Calendly, I specialize in keeping teams organized, streamlining communication, and improving customer satisfaction. My background in supporting startups and fast-growing brands has helped enhance internal workflows and deliver high-quality results consistently.
I’m tech-savvy, detail-oriented, and proactive—committed to helping businesses run smoothly and making day-to-day operations more efficient.
PROFESSIONAL SKILLS
• Executive Assistance• Admin Support• Customer Service (Email, Chat)• Calendar and Inbox Management• Amazon Store Support• Technical Support (Zendesk, Intercom)• Project Management (Trello, Notion, Monday)• Document Handling & File Management• CRM and Order Tracking (Hubspot, Go High Level)• Scheduling & Appointment Setting (Calendly, Google Calendar)• Bookkeeping (Quickbooks)• Product Sourcing (Tactical Arbitrage, Scan Unlimited)
TOOLS and SOFTWARE EXPERTISE
• Google Workspace (Docs, Sheets, Calendar, Gmail)• Microsoft 365 (Outlook, Word, Powerpoint, Excel)• Notion, Trello, Monday.com, Close.com• Slack, Microsoft Teams, • Amazon Admin• Go High Level, Hubspot• Calendly, Zoom, Skype• Canva, Loom• Quickbooks Online/Desktop• Keepa, Selleramp, AZInsight
I pride myself on being consistently responsive and professional in every project I take on. I'm a problem-solver and driven to deliver high-quality work within the deadline. I always encourage open communication and welcome constructive criticism.So yeah, let's talk about how I can support you! :)