ARGELLY OSTRIA
SHOPIFY MANAGER/CSR/VIRTUAL
ASSISTANT/LEAD GENERATOR
PROFESSIONAL EXPERIENCE
--Davao City, Philippines
Video Resume
SKILLS
With a strong background in Data Entry and Lead Mining,
using diverse tools, I possess valuable experience in email
and chat support, particularly skilled in Zendesk and
Hubspot. I am enthusiastic about collaborating with a
client who recognizes and values my expertise, fostering
mutual growth within their company.
WORK EXPERIENCE
Freelancing
March 2022 - present
Virtual Assistant
Shopify Management
Administrative Support
Email Support/Management
Customer Service (Phone,
Email & Chat)
Peak Support Global Enterprises
Data Entry
(August 2021 – March 2022) | Davao City, Philippines
Lead Generation
Answer incoming calls regarding Roadside assistance
Email Management
Send email to service providers for refund requests
Calendar Management
Respond to emails regarding Chargeback
Logo Designing
Shopify Management
SOFT SKILLS
Splace
(February 2021 – February 2022) | Davao City, Philippines
Mines leads using a specific too land transfer it to
Honesty and Integrity
google sheets
Flexibility
Verify if phone numbers are still active and is not in
Time Management
Attention to detail
Accuracy
Commitment
Work Ethic
DNC list using a specific tool
EDUCATION
University of Southeastern Philippines: 2010 - 2013
Bachelor of Science in Business Administration major
in Business Economics