Arfe Rentuma

Arfe Rentuma Creative Force | Beauty + Media Assistant on the Rise| Admin-Born & Audience-Ready | Non-Voice Customer Support -|- | South Cot., Philippines | LinkedIn ​ Organized, adaptable and deeply aesthetic-driven pivoting from hospitality admin into creative support roles in beauty, media, and entertainment. I bring sharp communication skills, hands-on coordination experience, and a natural eye for visual storytelling. Known for blending calm efficiency with expressive energy, ready to contribute to the content, brand, or publishing teams where I know my vision, voice and values align. ​ EDUCATION ​ Philippine Women’s College of Davao ​ ​ ​ ​ ​ Diploma Program in Travel Management Services Technology ​​ ​ ​ ▪​ Successfully passed the hands-on assessment training certified by TESDA. ▪​ Earned Competency Award for having outstanding performance during assessments. May, 2024 ​ ​ ​ WORK EXPERIENCE Malagos Garden Resort​ ​ ​ ​ ​ ​ ​ May 2024 – Aug 2024 Sales Admin Assistant ​ ​ ▪​ Managing inquiries, tracking leads, and organizing client communications—ensuring timely and brand-aligned interactions. ▪​ Created and maintained digital records, reports and sales documents, contributing to smooth, organized workflows across departments. ▪​ Assisted in the coordination of promotional activities and customer engagement campaigns and product launches. ▪​ Worked closely with front-line teams, building communication skills that translate well into brand assistant and client-facing roles. ▪​ Collaborated with cross-functional teams, learning how strong internal coordination leads to elevated customer experiences—a value I now bring into media, beauty, and content-driven roles. ​ INTERNSHIP Davao International Airport​​ ​ ​ ​ ​ Nov 2023 – Apr 2024 Passenger Assistance Intern / Customer Service Representative ​ ​ ▪​ Delivered excellent front-facing service to both local and international travelers––greeting, assisting, and guiding passengers with clarity, empathy and cultural awareness. ▪​ Quickly adapted to diverse personalities and requests, strengthening interpersonal skills and building confidence in high-stakes customer-facing roles. ▪​ Recommended local destinations, brands, and experiences––honing storytelling skills and developing a natural feel for persuasive communication. ▪​ Gained hands-on experience in brand representation and hospitality––foundations that now fuel my pivot in media, content, and beauty-focused work. CERTIFICATIONS ▪​ Tourism Promotions Services NC II (Competency Awardee) ▪​ Customer Service NC II (Competency Awardee) ▪​ Front Office Services NC II (Competency Awardee) ▪​ Travel Services NC II ▪​ Cookery NC II ▪​ Events Management Services NC III ▪​ Visual Graphic Design NC II KEY SKILLS & INTERESTS ▪​ Key Skills Creative Administration : Data Entry, Task Prioritization, Correspondence Management Customer Experience : Non-Voice Support, Cross-Cultural Communication, Relationship Building Content Support & Planning : Caption Writing, Scheduling, Supporting social media execution Team Collaboration: Supporting cross-functional teams, Streamlining Tasks, Improving Process Tools & Tech: Canva, ChatGPT, Slack, Google Meet, Zoom, Microsoft Word, Teams Core Strengths: Bilingual Communication, Attention to Detail, Adaptability, Multitasking, Initiative ▪​ Interests : Traveling | Remote Work | Language Learning | Cultural Exchange | Learning New Skills | Supporting Local Businesses | Beauty & Skincare Culture | Social Media & Trends Campaigns | Visual Storytelling | Fashion, Culture & Identity Expression | Brand Building & Online Community Engagement | Editorial Design & Publishing