Archana

Archana K Email address:-Contact number: - LinkedIn: https://www.linkedin.com/in/archana-k-005b8064/ Summary Experienced Project Manager with over 4 years of expertise in leading software and R&D projects within the technology industry. Proven track record in managing cross-functional teams, coordinating inter-connected projects, and delivering innovative solutions aligned with organizational objectives. Skilled in risk management, stakeholder engagement, resource allocation, and process improvement. Adept at utilizing PMP methodologies to ensure timely project delivery. Hands-on experience with LMS platforms like Moodle, Shopify, and WordPress including customization and integration of third-party tools. Seeking to leverage my expertise to drive strategic outcomes in a challenging and collaborative environment. Key Skills  Advanced Project Planning and Portfolio Management  Risk Management and Mitigation Strategies  Stakeholder Engagement and Conflict Resolution  Cross-Functional Team Leadership and Change Management  Resource Allocation and Budget Management  LMS (Moodle) Customization and Third-Party Integrations  Strategic Planning and Delivery of Technical Updates  Solid experience in managing the launch of Shopify builds with managing projects at an agency. Technical Proficiencies • Project Management Tools: Asana, Trello, Jira, Freshdesk, Confluence, Clickup, RedMine • Communication Platforms: Slack, Google Spaces, GoToMeetings, Google Meet, Microsoft Teams • Data Analysis: Google Spreadsheet, MS Excel • Other Platforms: Salesforce, Moodle LMS, WordPress, Drupal, Shopify Work Experience Project Manager – Galactic Technologies, Remote (Dharamshala) - 12/2022 – 12/2024 |        Successfully managed the planning, development, and deployment of Shopify builds, ensuring seamless execution and on-time delivery by working closely with front-end developers to implement custom Shopify themes, optimize UX/UI, and integrate third-party apps and APIs. Led initiatives to enhance product discovery, improve checkout flow, and reduce cart abandonment through data-driven updates to Shopify stores. Oversaw the configuration of payment gateways, shipping options, and product catalogues to ensure smooth eCommerce operations. Strong knowledge of banking products both from retail and corporate line as well as deep understanding of financial services operations. Optimized hold of processing cards for the corporate and retail sector under banking product. Analysed store performance metrics, conducted quality assurance testing, and optimized speed and responsiveness for a superior shopping experience. Project Scoping & Agile Resource Management: Defined project requirements, drafted Statements of Work, and effectively allocated development resources to maximize efficiency. Project Manager - Technocodz Pvt. Ltd., Remote (Dharamshala) - 09/2021 – 12/2022 |  Formulated and monitored inter-connected projects related to Moodle LMS, ensuring timely delivery and alignment with strategic goals.   Oversaw the customization of Moodle to meet organizational needs, including theme design, plugin selection, and integration with third-party tools like CMS and video conferencing platforms.  Developed and controlled project timelines, activities, and deliverables, ensuring adherence to deadlines and quality standards.  Proactively identified risks and implemented mitigation strategies, maintaining project stability and stakeholder confidence.   Facilitated collaboration across cross-functional teams, ensuring effective resource allocation and workload balance.  Organized training sessions for educators and administrators, creating user-friendly guides to support LMS adoption. Project Manager - Galactic Technologies, Remote (Dharamshala) - 03/2021 – 09/2021 |         Coordinated cross-project activities, breaking down stakeholder requirements into manageable tasks with clear objectives and timelines. Acted as the primary point of contact for stakeholders, ensuring alignment and resolving conflicts effectively. Worked with marketing teams to implement SEO, PPC, and email automation strategies. Ensure analytics tools are properly set up (Google Analytics, Shopify reports, etc.). Offer ongoing support, troubleshooting, and future enhancements. Ensure the store is user-friendly, responsive, and optimized for conversions. Work with developers to implement custom Shopify themes and functionalities. Ensure seamless integrations with third-party apps and APIs. Project Manager - Amakein Technologies, Dharamshala - 08/2020 – 02/2021 |  Led multiple projects focused on technology updates, ensuring timely delivery and alignment with business goals.  Collaborated with cross-functional teams to allocate resources and manage workloads efficiently.  Prepared regular status reports for stakeholders, highlighting risks, issues, and achievements.  Facilitated effective communication between team members, fostering a collaborative and inclusive environment.  Successfully delivered projects within budget constraints, ensuring high-quality outcomes. Hub Support (IT Support) - Veritas Technology, Pune - 11/2014 – 09/2016 | Customer Service Support - Convergys Pvt Ltd, Pune | 11/2011 - 10/2014 | Customer Service Support - ADP Pvt Ltd, Pune | 03/2010 - 06/2011 | Customer Service Support - Mphasis an EDS company, Pune | 01/2008 - 02/2010 | Achievements and Additional Information  Successfully delivered a Moodle LMS, WordPress as well as Shopify customization project 20% ahead of schedule, resulting in a 30% increase in user adoption.   Fostered a team culture of diversity, equity, and inclusion, enhancing collaboration and productivity.  Always ensured that the platforms that were built as per the current marketing and growth strategy so that it fosters client business.   Self-taught in various project management and communication tools Continuous learner, with training in Jira, AWS Cloud, and Figma (currently exploring AI Python)  Education B.Sc. in Computer Science Dr Babasaheb Ambedkar Marathwada University, Aurangabad | 07/2004 - 06/2007 M.Sc. in Defense and Strategic Studies Pune University, Pune | 08/2007 - 04/2009