Arceline G Rodriguez

CURRICULUM VITAE ARCELINE GATCHALIAN RODRIGUEZ Mobile #: - Skype: arce_bio1 Linkedin: Arce Rodriguez E-mail:- CAREER OBJECTIVE: Passionate and hardworking Virtual Assistant with 12+ years of experience and a C1 level in English. If you want someone loyal, trustworthy, someone you can rely on, and someone with various skills and expertise in different fields, then I am the one you are looking for. WORK EXPERIENCES Freelance Jobs: Company: Dotcom Design (Sales Appointment Setter) Memphis, Iowa (January 2024 – January 2025) Company: Victory Electric (Virtual Assistant) Memphis, Tennessee (November 2021 – August 2024) Company: Exit-As-is Real Estate Investors (Full Time Virtual Assistant Team Leader and Lead Manager) Sacramento, California (June 2020 – December 2023) Company: Big Sarge Cash Offers (Part Time Appointment Setter/Cold Caller) Georgia, USA (November 2021-November 2023) Company: Misaki Cosmetics (Full Time Customer Service Virtual Assistant) Vancouver, Canada (April 2020 – July 2020) Company: Getting Medicare Right (Part Time Telemarketer/Data Entry) United States (January 2020 – April 2020) Company: Getting Medicare Right (Part Time Telemarketer) United States (October 2018 – March 2020) Company: Plan Advisors Hawaii (Part Time Telemarketer) United States (April 2019 – August 2019) Company: Medicare Solutions (Part Time Telemarketer) United States (April 2017 – August 2019) Company: SAC Marketing LLC (Part Time Telemarketer) United States (July 2018-January 2019) Company: Oasis Media Inc. (Full Time Virtual Assistant and General Admin) Canada (November 2017 – April 2018) Company: Klein Business Solutions (Full Time Virtual Assistant and General Admin) United States (April 2017 – November 2017) Work Outside Home: Company: The University Bookshop- Abu Dhabi (Sales Coordinator and Administrator) Abu Dhabi, United Arab Emirates (May 2016-March 2017) Company: Roomhopper Investment Group (Customer Service / Personal Assistant / Front Office Administrator) TwoFour54, Abu Dhabi, United Arab Emirates (May 2015 – May 2016) Company: Alborj Media Publishing & Distribution (Sales Executive/Customer Service/ Secretary) Abu Dhabi, United Arab Emirates (April 2014 – May 2015) Company: Ausphil Solutions (Sales Representative and Appointment Setter) Berthaphil, Clarkfield Pampanga (June 2013- March 2014) Company: Sutherland Global Services (Customer Service Consultant) Position: Promoted as a Mentor The Plaza Building, Jose Abad Santos Avenue Berthaphil II, Clarkfield Pampanga, Philippines (June 2011-March 2013) SKILLS AND SPECIALIZATION: ❖ Expert in customer service either via phone, email, live chat, or face-to-face. ❖ Have good interpersonal and verbal communication skills. ❖ Has sales and marketing expertise and US Real Estate business. ❖ Experienced in using Shopify, Dropified, Export Order Pro, Mass Fulfill App, Tawk.to Live Chat app, Easyship, Shiphero, DHL eCommerce, ChitChats, etc. ❖ Experienced in Facebook Business Page and other social media like Instagram, Pinterest, Tiktok, and Snapchat. ❖ Know basic Adobe and Video Editing. ❖ Experienced in SoftPhone and manual dialing systems. ❖ Experienced in Automatic Dialer XenCall, Close, Phoneburner, Followup boss, and Prospect Dialer. ❖ Has proficient knowledge in Administrative works and Secretarial work. Has Data Entry experience. ❖ Has proficient knowledge in computer ( MS Applications – Office, Excel, PowerPoint, Outlook, and Internet). ❖ Has proficient knowledge of Google documents, excel, or PowerPoint. ❖ Can work with minimal or even without supervision. ❖ ❖ ❖ ❖ ❖ ❖ ❖ Honest, hardworking, self-motivated, and passionate about the responsibilities given. Fast learner and could easily adjust to the new working environment. Have adaptability and the ability to work under pressure. Excellent time management skills to meet client deadlines. Has strong prioritization and organization skills. Ability to handle confidential information. Has excellent ability to multitask. EDUCATIONAL BACKGROUND College: BACHELOR OF SCIENCE IN BIOLOGY Pampanga State Agricultural University, Magalang Pampanga -) Additional Education: School: AMA University Certificate in Professional Teaching (August 2019-January 2020) LANGUAGES Language Skill Level Years of Experience Tagalog Expert More than 10 years English Fluent More than 10 years AWARDS AND TRAINING ATTENDED Employee of the Month, Platinum Values, We Uphold our People. August 2012. Sutherland Global Services. Employee of the Month, Platinum Values, We Uphold our People. December 2012. Sutherland Global Services. Certificate of Recognition for Exemplary Attendance Record from December to February 2012. Sutherland Global Services. Certificate of Recognition for Exemplary Attendance Record from August to October 2011. Sutherland Global Services. Certificate of Recognition for Exemplary Perfect Attendance for the month of September 2011 (0%Shrinkage). Amazon, Sutherland Global Services. 1ST STUDENT LEADERS’ SUMMIT with the theme: “Student Leaders: Catalysts of Millenium Development Goals”. Rafael Lazatin Memorial Audio Visual Center Pampanga Agricultural College, Magalang, Pampanga. September 18, 2010. References: Available upon request