Arceli Magdaleno

As a Logistics/Freight Specialist and Administrative Assistant for more than a decade.

I will assist you in all your logistics needs (inbound and outbound) and administrative needs. 

My services include but not limited to:

1. Coordination with the carriers

-Rates negotiations, air and sea freight

-Status of the cargoes/tracking

2. Export and import documents 

-Proforma Invoice/ Commercial Invoice

-Packing List

-Bill of Lading draft

-Export Declaration/ Import Entry   

3. Letter of Credit/Sales Contract/Shipping Insurance

4. Loading monitoring/supervision

-Monitoring the hauling of the container from shipping container yard

-Monitoring the loading of the cargoes into the container

-Monitoring the hauling from the shipper warehouse up to terminal port

5. Custom Release

6. Sourcing Products (packed and labeled)

7. Handles ex works/ door to door delivery

8. Administrative Works   

-Answering emails and phone calls

-Keeping files and records

-Scheduling appointments, meetings and executive travel  

-Research and data encoding

-Copy and paste

-Sourcing and procuring 

-Photo editing (canva)

-File conversion- pdf to word/ pdf to excel etc

9. Customer Service and Support

-Clear communication skills with clients, providing all details and information 

-Identify and assess customers' needs to achieve satisfaction

-Handle customer complaints, provide appropriate solutions and options within the time limits, follow up to ensure solutions

-Building sustainable relationship and trust with customer accounts through open and interactive communication

-Taking extra mile to engage with customers

10. Social Media Management

MY OBJECTIVE is to assist my client to remain on track with his business needs without any distractions on petty tasks. I have been working as a Logistics/Freight Specialist and Administrative Assistant for a couple of years, all tasks given will be handled with much attention to detail and accuracy and deliver high-quality work.

My determination for this type of work makes me uniquely qualified to help clients with a project or even to become their personal assistant. For me, there’s no job that is too large or too small if you have the passion for what you are doing.

Send me a message and let's chat.