Arah Bhea Gapul

I know how to troubleshoot and resolve issues, maintain customer satisfaction, and meet objectives for speed, productivity and quality assurance. I am adept at handling high-pressure situations and resolving conflicts to mutual satisfaction while maintaining my composure, calm and professionalism. My particular strengths include assisting junior staff with getting up to speed with scripts, programs and service policies. I learn quickly and work hard, and would be thrilled to put my enthusiasm, experience and drive for excellent performance to work for you and your customers. I know I can make a valuable contribution to the efficiency and success of your call center and look forward to meeting with you for an in-depth discussion.