Aragaw Bezu Mekonnen

Aragaw Bezu Mekonnen IT Officer | Bahir Dar, Ethiopia, Phone: - | Email:-| LinkedIn: www.linkedin.com/in/aragaw-bezu-12577a209 Professional Summary IT Infrastructure & Systems Specialist with 8+ years of experience supporting international nongovernmental organizations (INGOs) and government office in Ethiopia. I am skilled in network infrastructure, cloud platforms, identity management, cybersecurity, digital data registration systems, and project management tools. Contributing to IT rollouts as part of the implementation team, train 150+ staff, and coordinate with donors (WFP, CRS, USAID) to deliver secure and efficient technology solutions. Key Skills • • • • • • Networks & Security: Cisco, Meraki, MikroTik, UniFi, Palo Alto, Check Point. Cloud & Identity: Microsoft 365, Google Workspace, Intune, OKTA. Humanitarian IT Systems: PIT, SCOPE, CommCare, ODK, JEOP1 Portal, RPASS, MISRPASS. Procurement & Asset Management: IT equipment specs, vendor coordination, asset registers. Training & Capacity Building: Cybersecurity, M365, Google Workspace, OKTA – trained 200+ staff. Project Management Tools: Asana, Jira, MS Project. Professional Experience IT officer – Food for the Hungry Ethiopia (INGO)| Bahir Dar, Ethiopia July/2017 – Present • • • • User & Device Configuration: Configured new and existing computers for Area Program Office staff in line with organizational standards, ensuring secure setups and smooth onboarding for new users. Cloud & Identity Management: Implemented Microsoft Intune, OKTA, and Microsoft 365 Suite; managed Google Workspace migration into Microsoft 365. Network Infrastructure: Deployed star topology network across 12 Area Program Offices and 1 Regional Office. Connectivity: Secured 60 Mbps links with Ethiopian Telecommunication Enterprise, ensuring reliable internet in remote offices. Humanitarian IT Support: Supported WFP GFD, CRS JEOP, and USAID RFSA-PReSERVE projects, contributing digital beneficiary registration using (PIT, MODA, SCOP, VBT, JEOP 1 Portal), deploying RPASS/MIS-RPASS for payroll and beneficiary management. • • • • Project Management: Applied Asana, Jira, and Microsoft Project to track IT rollouts, and infrastructure deployments, ensuring timely delivery. Training & Capacity Building: Trained 200+ staff on cybersecurity, Microsoft 365, Google Workspace, and OKTA, significantly improving organizational IT security and collaboration. Procurement & Asset Management: Prepared IT equipment specifications, supported procurement and quality checks, maintained asset registers, and installed/configured surveillance camera systems in regional offices. Network & Security Management: Configured and maintained Cisco routers, Cisco Meraki, MikroTik routers, UniFi devices, Palo Alto Firewalls, and Check Point Firewalls for secure and reliable connectivity across field offices. Network Administrator – Amhara National regional State: Science and ICT Commission | Bahir Dar, Ethiopia. May 20/2016 to Jun 30, 2017. • • Installed & supported LAN/WAN and internet systems and deployed School Plasma, School Net, E-Library, and radio transmission antennas for digital education. Monitored network performance and coordinated with telecom providers for stable connectivity. Education • BSc in Information Systems – Aksum University | Aksum, Ethiopia | 2011 – 2015. Certifications • • • • • • Microsoft 365 Fundamentals FH OKTA Administration ITIL4 Service Management (Intro) Cisco Meraki Training Palo Alto Firewall Management Certified Wireless Network Administrator (CWNA) Languages • • English – Fluent Amharic – Native Reference • Available upon request