Ara Victoria Tan Villegas
Address: 1586 F. Varona St. Tondo, Manila
Contact number: - - 9002
Email Address:-
Educational Attainment
TertiarySt. Jude College, Manila
Graduate of Bachelor of Science in Nursing
2004 – October 2008
SecondaryFlorentino Torres High School
2000 – 2004
PrimaryManuel Luis Quezon Elementary School
1994 – 2000
Work Experience
Collabera Technologies Rufino Towers, Makati City
Technical Support Representative Tier 2 (Bell Canada ADSL)
Technical assistance in ADSL service
September 2015 – May 2016
Convergys San Lazaro, Sta. Cruz, Manila
Technical Support Representative Tier 2 (AT&T UVERSE)
Technical assistance on Internet, IPTV and Home Phone
September 2014 – August 2015
IBM/Concentrix UP Technohub, Quezon City
Customer Care Specialist (BELL Canada)
Chat Support, technical and billing assistance with upsell of products and services
July 2013 – August 2014
Teleperformance Alphaland Tower Magallanes, Makati City
Technical Support Representative (COMCAST)
Technical and billing assistance on cable TV with upsell of products and services
January 2013 – July 2013
Teletech Mall of Asia, Pasay City
Customer Service Representative (TELSTRA)
Back Office, provisioning of online orders/outbound calls for customer’s account and order verification
March 2011 – March 2012
Toyota Manila Bay Inc., Pasay City
Marketing Professional
Selling of products (brand new cars) and car insurance
April 2010 – August 2010
PLDT Sampaloc, Manila
Account Associate
Selling of products and services
December 2009 – April 2010
Personal Background
Age28 y/o
GenderFemale
Civil StatusSingle
NationalityFilipino
ReligionCatholic
Height5’2”
Weight60 kgs.
Language spokenFilipino, English
SkillsMicrosoft Office
Character Reference
Kathleen Mae Matias – Registered Nurse
0977 – 355 – 8628
Vanessa Agato – Team Lead, BPO
0920 – 968 – 9334
Jerome Carasig – Call Center Agent
0943 – 065 - 2788
Cielo Maita Manlapig – First Aider
0917 – 701 – 3395