Ara Aina Ocampo
Virtual Assistant-
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https://araaina.carrd.co
Detail-oriented and highly organized Virtual Assistant with background in administrative support,
customer service, and project management. With acquired exceptional communication skills, technical
proficiency, and problem-solving abilities to assist clients in streamlining operations, managing tasks
efficiently, and achieving their business goals in a remote set-up.
Experience
Virtual Assistant
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Wrote articles for a marketing agency.
Handled food tour bookings, ensuring the client had a fun and enjoyable experience that would
make them book again.
Did graphic designing for a real estate agency to promote the mission of the business
Transcribed audio for a medical project
Scheduled social media posts for various types of projects.
Ensured all comments and messages on Facebook and Instagram are responded
Handled customer issues to ensure they are given importance
Edited images and fulfilled orders in Shopify.
Sent daily reports and created target segments from Zenoti.
Posted ads on Craigslist
Sent regular reports of Facebook and Google Ads statistics
Human Resources
Supervised timekeeping for employees during a work-from-home setting
Screened internal applicants
Fulfilled administrative tasks
Facilitated weekly touch base with the operations team managers
Facilitated weekly focus group discussions for the agents
Served disciplinary memo (for dismissal)
Education
High School
2010
Messiah College Foundation, Inc.
2014
Bachelor of Arts in Psychology
Skills
Communication Skill
Work Ethic
Emotional Intelligence
Integrity
Problem-solving
Creativity
Time Management
Adaptability
