AQEEL JAVED
Manager IT
Personal Statement:
More than 10-Years continuous extensive experience in IT Management including team leads, networks, systems, budget preparation, vendor relationships and planning and operations of Datacenter.
Expertise:
Network
Administration
System
Administration
LAN/WAN/Wireless/Data Center expertise.
Hands on Cisco Switches (2900, 3500, 6500) and Routers (2800, 3800).
Hands on Cisco Firewalls (5500.x).
Hands on Routing Protocols (Static, Rip, Eigrp, OSPF).
Hands on VTP, VLAN, 802.1q, HSRP, VRRP & Port Securities.
Hands on Cisco Identity Service Engine (1.1.2).
Hands on Windows Servers (2000/2003/2008/2012/2016).
Hands on Virtualization (Hyper V, VMware, ESX 5.x).
Hands on Mailing Server (MS. Exchanger Server, MDaemon)
Hands on Active Directory, GSP, DSP, User Roles & Printer Services.
Hands on Disaster Recovery, Symantec Endpoint Server.
Hands on VPN, WSUS, WDS, MSCM, RDP, TCP/IP, POP, SMTP, IIS.
Hands on Database Servers (Ms. Sql Server2008, Oracle 8.x, 9.x).
Hands on NMS Server (Solar Winds), Mac, Android, Win XP, Win 7, Win 8.
Hands on HP and Dell Servers.
Professional Experience:
Manager IT September 2014 to Present
KFC-Pakistan, Lahore, Pakistan
• Managing the IT Infrastructure of KFC in Punjab and Federal region.
• Leading the IT Team, Prepared annual plans, strategies and IT procedures to attain objectives of the
Company with cost effective approach.
• Managing the application development, enhancement and MIS reporting to cater the requirements of
Organization.
• 24*7 Data center, Regional Offices and branches IT operations support (HP, Dell Servers, Cisco,
NCR POS Machines, CCTV and Power Solutions).
• Managing IT operation KFC Call Center.
• Managing the VPN and NMS Solutions over the Virtualized environment.
• Managing the MDaemon Email Server and Microsoft Exchange server.
• Managing the Domain Controllers and Additional Domain Controllers.
• Managing the Files Server, Database Servers (Sql Server 2008) and Oracle (9.x).
• Managing the Cisco Switches (2960, 3800), Routers (1800, 1900) & ASA 5520.
• Managing the IP Tunnel, OSPF, Static Routing, VLAN, NAT and ACL over the Cisco Devices.
• Managing the Symantec Endpoint Protection Manager and Kaspersky.
• Managing the UPS and security appliances.
• Supervising the Procurement of IT hardware (Laptop/Desktop, CCTV, UPS and Printers)
Sr. System Engineer July 2013 to August 2014 Cisco Systems – Lahore, Pakistan
Responsible for the support of security solutions and wireless including ASA, ISE and WCS.
Demonstration of ISE (1.1.1.X), Data Center, SAP HANA, ASA, UCS Manager, UCS Director.
Live Demonstration of UCS Energy Wise, EMC, and NetApp support to global Cisco's customers.
Provided second level and third level IT supports to technical personnel globally.
To review and approved the High Level Design Document for ISE.
Resolved customer issues in a clear, courteous and straightforward manner.
Identified and solved technical issues with a variety of diagnostic tools.
Followed up with clients to ensure optimal customer satisfaction.
Worked on troubleshooting of complex LAN/WAN infrastructure.
Answered incoming calls from end customers, distributors and corporate customers.
Remained up-to-date on the latest technologies and solutions applicable to company products.
Diagnosed development phase issues of (ISE, ASA, Switches, Routers and Cisco Data Center).
Provided POC, BOM preparation and Review meetings through WebEx.
Support on Cisco live support forums https://supportforums.cisco.com/index.jspa
Network System Engineer December 2010 to June 2013
Auditor General of Pakistan – Islamabad, Pakistan
Installed and managed Local Area Networks in 32-Ministries of Pakistan for connectivity of SAP, active Directory and Security appliances.
Managed networking devices and infrastructure across the nationwide including Data Center, Switches, Routers and Firewalls.
Installed and Managed HP and IBM servers.
Configured Vlans, Port Securities, Radius, STP, Rstp, and Inter Vlan routing.
Configured static routing and dynamic routing with predefined ISMS Policies.
Installed and configured Microsoft windows Server 2003, and server 2008.
Configured active directory, group security policies, domain Security Policies and user Rights.
Configured permissions, quota management, NAS drive and Windows Terminal Services.
Configured DHCP, DNS,IIS, FTP, WDS, and Network Printers sharing and File sharing.
Configured Symantec antivirus server with Packages Deployment.
Ensured successful replication between various servers in different locations.
Configured WSUS, user’s synchronization and packages deployment.
Configured squid proxy, user creation and web filtration through webmin.
Managed the www.pifra.gov.pk by using web tool (Dreamweaver).
Desktop support of win XP, win Vista, win 7, win 8
Configured system Images, system restore, raid and data recoveries.
Managed the Bio Metric System and CCTV Security System.
Installed the SAP-Client at workstations and domain computers.
Documented all server and network problems and other unusual events in detail.
Diagnosed system hardware and software problems using advanced root-cause analysis.
System Administrator May 2006 to December 2010
Soft Field- Gujranwala, Pakistan
Desktop support officer April 2005 to April 2006
National Logistic Corporation - Gujranwala, Pakistan
IT Officer August 2004 to March 2005
International Engineering Co- Gujranwala, Pakistan
Academia:
Master of Science: (Computer Science),
University of Central Punjab, Lahore, Pakistan, 2004
Master of Business Administration: (Finance),
University of Central Punjab, Lahore, Pakistan, 2007
Accomplishments:
Restructured Entire Network of KFC Including Call Center, Data Center and Branches.
Recipient of the Employee of Month Achievement Award in September, October for Year 2013.
Promoted in to Cisco Unified Computing Team after just 05 months of employment.
Installed and managed more than 1000 end users in over 32-Ministries of Islamabad-Pakistan.
Projects:
Successful migration of KFC-Call Center at Ufone’s call center. KFC Home Delivery Server hosted at PTCL-Datacenter with fiber based MPLS links.
Successfully deployed Restaurant Integration Management Solution of the Punjab Revenue Authority in KFC for online sales tax collection.
IT infrastructure design and installation (LAN/CCTV/NCR Point of Sale Systems/ Power backup
Solution) in following new site.
KFC I8, Islamabad.
KFC Chaklala, Rawalpindi
KFC World Trade Center, Islamabad.
KFC Emporium Mall, Lahore.
KFC Jehlum.
KFC Gujranwala.
KFC MMALAM, Lahore
KFC Baghbanpura, Lahore
Certifications & Trainings:
Cisco Certified Network Associate.
Trainings: CCNP(R&S), CCNA(R&S), CCNA (Securities), CCNA (Data Center), Cisco ISE
Microsoft Certified System Administrator.
Trainings: MCSA, MCITP, Visual Basic
Others
ITIL v3.0, RHCE, VMWare, Oracle, Oracle Developer.