Apurva Apurva

APURVA Business Development Manager Birmingham, United Kingdom - ||-|| LinkedIn URL PROFESSIONAL HEADLINE: Results-Driven Business Development Manager | Strategic Partnerships | Sales Excellence | CRM Management | Operations Head AREAS OF EXPERTISE | SKILLS: • • • • • Business Development Sales and Marketing CRM Software Proficiency (Hubspot) Data Analysis and Interpretation Project Management • Market Research Relationship Building • Adaptability • Negotiation and Persuasion • Strategic Thinking and Planning • • Virtual Assistance Networking and Presentation Skills • Management Skills and Resilience PROFESSIONAL EXPERIENCE Freelance ( Business Development Manager / Operations Head/ Virtual Assistant/ Appointment setter) | July 2023- 5 Feb 2025 | USA IT by Design Pvt Ltd Business Development Manager | Oct 2022- July 2023 | NJ, USA • • • • Established and led the growth of long-term client relationships, achieving substantial revenue increases. Strategized and executed plans to connect with key decision-makers, resulting in significant market share gains. Optimized client records in CRM systems for efficient data management and streamlined operations. Directed the preparation and delivery of winning proposals and pitches to C-level executives. NAV Logistics Sr Sales Development Representative | March 2022- July 2022 | TX, USA • Achieved performance awards for high customer satisfaction and securing major high-profit accounts. Formed strategic alliances with key accounts, boosting revenue and driving growth. Innovated logistics operations, resulting in cost savings and operational efficiencies. • Conducted thorough market research to identify trends and unlock new business opportunities. • • Unify Logistics Business Development Associate | May 2021- March 2022 | OH, USA • • Exceeded sales targets through innovative strategies and strong client relationships by 65%. Drove process improvements through cross-functional collaboration, increasing efficiency and reducing costs. Utilized advanced analytics for data-driven decisions, positioning the company for sustainable growth. Developed tailored proposals, increasing contract closures and revenue generation by 78%. • • Mind Glow Academy Customer Support Specialist | March 2020- May 2021 | PB, India • • • • Improved team performance and customer satisfaction through comprehensive training. Resolved complex issues efficiently, exceeding service level agreements. Developed troubleshooting techniques, reducing resolution time and increasing satisfaction levels. Provided technical support to 50+ employees, resolving hardware and software issues with 95% first- call resolution rate, exceeding departmental targets and demonstrating problemsolving abilities. EDUCATION: Bachelor of Technology in Computer Science Engineering |- I.K. Gujral Punjab Technical University ACCOMPLISHMENTS: • • • Improved workflows and reduced operational costs by 20%, boosting productivity across multiple teams. Secured partnerships with major clients, diversifying the client base and increasing revenue by 30%. Led targeted sales campaigns and training programs, resulting in a 15% increase in conversion rates. • Developed a client retention strategy, achieving a 40% decrease in client churn and higher lifetime value. CERTIFICATIONS: • • • • • Google Ads Measurement Certification Certificate of Recognition: "Concord: Plinth for Innovation 2020" Certificate of Recognition: 6th International Humanity Olympiad, 2020 Completed "Handson Faculty Development Program 2020: AI using Python" All India Ranker in JEE Mains