Apsara Abbas

APSARA ABBAS Human Resource and Administration Professional - - http://www.linkedin.com/in/apsara-abbas UAE SUMMARY Highly accomplished Human Resources and Admin professional with over 20 years of experience in HR management, office administration, and operational support. Proven ability to manage recruitment, training, and development processes effectively. Skilled in fostering positive working relationships and committed to enhancing business efficiency through staff progression and policy implementation. EXPERIENCE Administration & Human Resource Assistant Confidential, Sharjah, U.A.E June 2024 – Present • Managed Chairman's calendar and served as secretary to the Board of Directors. • Coordinated corporate events, including logistics, budgeting, and vendor management. • Handled employee personnel files, ensuring accuracy and compliance with legal requirements. • Managed visa and license processes for employees. • Implemented new policies aligned with company culture. • Arranged travel logistics for business trips. • Professionally managed incoming phone calls. Human Resources & Admin Executive/PRO Khadlaj Perfumes IND LLC, Sharjah, U.A.E November 2022 – June 2024 • Executed new recruitment plans and induction programs. • Managed manpower budgeting and complete visa processing. • Maintained employee records and handled employee relations matters. • Managed leave, attendance, payroll, and end-of-service calculations. • Conducted employee awareness sessions on labor law changes. • Implemented performance management and reward systems. • Organized annual training and development plans. • Advised management on employee matters and handled disciplinary cases. Human Resources & Admin Officer ODC Swimming and Life Saving LLC, Dubai, U.A.E • Managed recruitment and selection processes. February 2020 – November 2022 • Handled visa processing and employee relations for 400 employees. • Managed leave, attendance, payroll, and end-of-service calculations. • Executed HR programs and reviewed policies. • Conducted training needs assessments and developed improvement plans. HR Executive Mahindra Motors, Sri Lanka May 2016 – August 2019 • Implemented new hire orientation and employee recognition plans. • Led talent acquisition and recruitment processes. • Identified training needs and delivered development programs. • Managed annual training plans and performance management systems. • Provided payroll support and managed HRIS systems. Operation Assistant Air India (Sri Lanka Branch), Sri Lanka April 2015 – April 2016 • Organized files for accurate record-keeping. • Provided salary support documents to the accounts department. • Handled customer queries, complaints, ticket bookings, and BSP refunds. • Prepared business correspondence and documented meetings. Employee Engagement & Administrator (Commissioned Officer) January 2003 – April 2015 Sri Lanka Army, Sri Lanka • Managed administrative matters for over 600 soldiers. • Demonstrated motivational leadership and conducted training needs assessments. • Liaised with VVIPs and handled confidential tasks. • Minimized absenteeism by guiding soldiers under stressful scenarios. EDUCATION Masters in HRM,2023 NIBM Global (A Unit of Kingster Education), India Professional Qualification in HRM, 2019 Chartered Institute of Personnel Management, Sri Lanka Executive Diploma in HRM, 2016 University of Colombo, Sri Lanka Diploma in Travel and Tourism Qualified in IATA/UFTAA, Sri Lanka