APRILLE JOYCE CAMIÑA
GENERAL VIRTUAL ASSISTANT| SOCIAL MEDIA
MANAGER|TECHNICAL SUPPORT|DATA ENTRY
"YOUR PRODUCTIVITY PARTNER IN THE DIGITAL
REALM. DELEGATE, ELEVATE, DOMINATE."
CONTACT ME
Country
Philipinnes
Phone
(-
Social Media
https://web.facebook.com/aprille.17
live:.cid.b-c95ea68
WWW.LINKEDIN.COM/IN/APRILLE
-JOYCE-CAMINA-A93B02289-
I am dedicated and hardworking Individuals who believes in honesty and good
working relationships. I have a certain qualities that make me a good at whatever
my future client give me. Here are some of my experiences that will surely help
you and complete your campaign/project efficiently and successfully: - I have
years of experienced in Technical/Customer Service in Cable Service ( phone,
email, chat ) - I manage social media account (Facebook Page ) -I have experience
In Data Entry - I have Experience in sales ( Food cart Industry ) - I also have skills
that might benefit you. IF YOU HIRE ME, YOU WILL GET MANY SERVICES AT ONETIME INVESTMENT. I Managed to sustain two internet service providers and have
backup computer/laptop whenever there's a power outage or internet issue. if
given the Opportunity, I will do my best to perform my work with high level . I am
hardworking and treat my work seriously . My goal is to build a long term
relationship with clients and work on stable projects. I look forward hearing from
you soon. Thank you .
EXPERIENCE-
Teleperformance
Technical Support Representative
Teleperformance is a global digital
business service company that
provides a comprehensive, AI-powered
service portfolio including customer
care, technical support, debt collection,
social media services, and trust and
safety services that help defend both
online users and brand reputation.
I interact with consumers via phone, chat, or email to
understand and fix technical difficulties. Problems with
their television signal, internet access, remote control,
set-top box, or other associated equipment might be
among them.
I'm diagnosing technical issues by asking pertinent
questions, running troubleshooting scripts, and consulting
the company's knowledge base. Identifying the
fundamental cause of problems and giving step-by-step
solutions.
I am correctly and thoroughly documenting client
contacts, issue descriptions, and solutions in the
company's customer relationship management (CRM)
system. This aids in keeping track of client complaints and
remedies.
"I am proud to have made substantial contributions to our
team's accomplishments, resulting in achieving the
highest scores. Through my dedication and hard work, I
have played a pivotal role in driving our team's success.
My efforts have encompassed, where I consistently
delivered impactful results and fostered a collaborative
environment. By leveraging my skills and commitment, I
have helped propel our team to the top, contributing
significantly to our impressive achievements."
”YOUR PRODUCTIVITY PARTNER IN THE DIGITAL REALM. DELEGATE, ELEVATE,
DOMINATE."
APRILLE JOYCE C. CAMIÑA
-PASIG CITY 1611 PHILIPPINES
MAY 2019- JULY2019
National BookStore
Cashier
National Book Store, Inc. is a retail
company based in Mandaluyong,
Metro Manila, Philippines. It operates a
bookstore and office-supplies store
chain of the same name. It is the
largest bookstore chain in the
Philippines with over 230 branches
nationwide.
I Greet customers, answer their questions, and provide assistance in
locating products or services within the store.
I accept payment for customers purchases, count money, and
deliver proper change. Accept cash, credit cards, and other
payment methods.
I use the store's point-of-sale (POS) system to scan or manually
enter product barcodes, enter prices, and conclude sales
transactions.
I bag or package customers purchases properly, ensuring that
products are handled with care and properly safeguarded.
I stay educated on the items sold in the store in order to
appropriately answer client enquiries and make recommendations.
"In my role as a cashier at National Bookstore, I consistently delivered
exceptional customer service and contributed to a positive shopping
experience for our customers. I take pride in my ability to accurately and
efficiently process transactions, handle cash, and provide assistance in a fastpaced retail environment.
My dedication to providing exceptional customer service, combined with my
attention to detail and commitment to teamwork, contributed to a successful
tenure as a cashier at National Bookstore. I am proud of my accomplishments
and the positive impact I made on the overall shopping experience."
Bestchoice FoodCart Corporation
-
Sales Consultant
Cinema 4D
Best Choice Food Cart Corp. offers
innovative and affordable food cart
concepts to aspiring individuals who want
to start their own business venture. The
business nourishes growth and viable
business concept for entrepreneurs who
want to establish their own food cart
business. The food cart and its supplies
are of the highest possible quality without
sacrificing cost.
I interact with prospective clients to learn about their business needs,
objectives, and preferences.
Autodesk 3ds Max
I Communicate effectively to explain the benefits and features of the
foodcart franchises offered by Best Choice Foodcart Business.
”YOUR PRODUCTIVITY PARTNER IN THE DIGITAL REALM. DELEGATE, ELEVATE,
DOMINATE."
APRILLE JOYCE C. CAMIÑA
-PASIG CITY 1611 PHILIPPINES
I Develop a comprehensive understanding of the different foodcart
concepts and franchise packages available ,Stay updated on the
latest industry trends and competitive offerings to provide informed
recommendations to clients.
I cultivate and maintain solid client connections in order to promote trust
loyalty.
"As a dedicated sales consultant at Best Choice Foodcart Business, I am proud to
share my success in achieving significant sales milestones. Through strategic planning,
exceptional customer engagement, and a deep understanding of our foodcart
offerings, I successfully generated sales amounting to over $5000. This
accomplishment reflects my commitment to excellence and my ability to deliver value
to both clients and the company.
Part-time
January-March 2023
Savage Global Marketing
At Savage Global Marketing, we're passionate about
building long-term relationships based on your
marketing challenges and how we can solve them. Our
goal is to help you crush your goals and continuously
present growth opportunities. Our team of experts
works with our clients to understand the why behind
their business and goals - which allows us to create a
custom-tailored proposal that will take your business to
new heights. Our team has the resources and creativity
to make your Google Ads, Facebook Ads, websites, and
videos more effective, saving you time and money. We
specialize in eCommerce, lead generation, business
services, and SaaS. Get your free marketing plan today
and see how much value we can provide for your
brand."
I develop a through social media plan outlining objectives, target
audience personas, content topics, and key performance indicators
(KPIs), ensuring alignment with the organization's overall goals.
I keep up with the newest social media trends and participate in
appropriate training or courses to improve my abilities.
I create and maintain a content calendar that allows me to plan
articles across several channels while optimizing publishing timings
for optimal reach and engagement.
I seek input from the public and internal stakeholders in order to
enhance the social media strategy and performance over time.
Training and Seminar
Youtube Management
2023
Email Marketing
2023
Funnel Building Marketing
2023
S o c iPaRl O M
F IeL dE i a M a n a g e m e n t
2023
Pinterest Management
2023
MS Teams Elearning handsout
2022
2022 SecurityAnnual Refresher refresher
2022
Certification
TP Social Media Policy
2022
"”YOUR PRODUCTIVITY PARTNER IN THE DIGITAL REALM. DELEGATE, ELEVATE,
DOMINATE."
APRILLE JOYCE C. CAMIÑA
-PASIG CITY 1611 PHILIPPINES
Skills
Remote Support Tools
Technical Proficiency
Multitasking
Problem-Solving
Documentation
Customer Service
Adaptability
Attention to Detail
Team Collaboration
Time Management
Continuous Learning
Language Proficiency
Content Creation
Problem-Solving
Copywriting
Organizational Skills
Data Analysis
Research Skills
Educational Attainment
ICCT Colleges
Bachelor Of Science Information Technology
-
Tertiary
ICCT Colleges, is a tertiary education provider with
campuses located in the Province of Rizal,
Philippines. In Rizal it has campuses in the
municipality’s of Cainta, Sumulong (Cainta), San
Mateo, Cogeo, Antipolo, Taytay, Binangonan and
Angono. Course offerings include Arts & Sciences,
Business, Computer, Criminology, Education,
Engineering, Health Sciences, Hospitality & Tourism
Management, Short Term/Certificate Programs
And SENIOR HIGH SCHOOL (Grade 11 & 12).
ICCT Colleges exists under the law of the Republic
of the Philippines and offers courses that are
accredited by Commission on Higher Education
(CHED), Technical Education and Skills
Development Authority (TESDA), Department of
Education (DEPED) and as well as Industry
Accredited Certificates.
Tools Used
References:
Name: jon jon ryan garcia Company:
Teleperformance Position: agent
Phone #:- Email:-
Name: Keno Cruz Company:
Teleperformance Position:
Supervisor Phone #:- Email:-
Name:Marie Christelle A. Correa
Company: Teleperformance
Position:tech support Phone
#:- Email:-Name: Nestlyn Mae Yvonne C. Omerez
Company: Strikingly Inc. Position:
English Happiness Officer Phone #:
- Email:-
”YOUR PRODUCTIVITY PARTNER IN THE DIGITAL REALM. DELEGATE, ELEVATE,
DOMINATE."
APRILLE JOYCE C. CAMIÑA
-PASIG CITY 1611 PHILIPPINES
Name: Mark Johndell Canarejo
Company: Gulliver Integrated
Inc. Position: Senior Sourcing
specialist Phone #:-
Email:-Name: Virchelle m
Villaflor Company:
Accenture Position: Geodata Phone
#:-
Email-Name: Christian Bong Domasing
Company: Wipro BPO Philippines Ltd. Inc.
Position: Quality Analyst
Phone #:-
Email:-
Name:Cherry Rose Valino
Company:Bestchoice Foodcart Corp
Position:Sale Supervisor Phone
#:-
Email-
Name: Rowena Desepeda
Company: Teleperformance
Position: Chat Support
Representative
Phone #:-
Email:-Name:Marzha del rosario
Company:teleperformance Phils.
Position:Customer Service
Representative
Phone #:-
Email-m
Name: Christine Marie Joie C. Tondo
Company: Teleperformance
Position: BOH
Phone #:-
Email:-Company: Teleperformance Position:
Operations Supervisor Phone #:- Email:-
”YOUR PRODUCTIVITY PARTNER IN THE DIGITAL REALM. DELEGATE, ELEVATE,
DOMINATE."
APRILLE JOYCE C. CAMIÑA
-PASIG CITY 1611 PHILIPPINES
