I have a strong background in operational support, client service, and detail-oriented work across remote and fast-paced environments. I am currently working with Athletia Sports, where I have spent the past year and a half handling ticket management, data analysis, and administrative support, ensuring information is processed accurately and completed on time using web-based systems.
Previously, I worked with LYKA as a Key Account Officer, supporting client acquisition, relationship management, and business operations. In this role, I regularly handled client requests, coordinated with internal teams, and followed structured processes to meet specific service requirements.
I am comfortable using online platforms, following detailed instructions, and handling professional communication in English, including phone calls when needed. I am highly detail-oriented, reliable, and able to work independently in a remote setup. I take pride in completing tasks correctly, meeting deadlines, and providing consistent support in roles that require accuracy, accountability, and customer focus.