April Rose Luna

APRIL ROSE MELO-LUNA Electronics Engineer Purok 1, Brgy. Cale, Tanauan City, Batangas, 4232-- SUMMARY SKILLS Highly accomplished manufacturing professional with over 8 years of experience in optimizing production processes and ensuring exceptional product quality. I have a proven track record in developing efficient manufacturing processes, implementing LEAN principles, and leading successful projects. Proven expertise in implementing continuous improvement strategies and adhering to ISO standards. Skilled in data analysis, collaborative problem-solving, and team leadership. Recognized for driving productivity and efficiency. Eager to leverage skills to contribute to a dynamic organization’s success.     EXPERIENCE Ads Quality Rater / Crowd Source Rater May 2023 – Oct 2023 Appen – Freelancer • • • • Identify if the ad is useful, appropriate and not misleading to people. Rate ads on social using external platform. Identify the advertisements people don’t want to see online and understand why they don’t want to see them. Provide perspective about an ad on the platform. Appointment Setter Feb 2023 – Aug 2023 LEAN Manufacturing Lean Manufacturing Concepts Root Cause Analysis Quality Management Standards and Tools Production Planning and Control Project Management KPI Monitoring Statistical Analysis SAP Systems Statistical Tools MATLAB, MINITAB CAD (SolidWorks) Precision Alignment Systems Microsoft Office, Advanced Excel, Macro Programming           Training and Mentoring Personnel Management Time Management Problem Solving Cross-Functional Team Collaboration      Freelancer • • • • • Responded to customer inquiries and provided assistance over email. Proactively set appointments for the gym by highlighting the benefits of membership and tailoring offerings to individual fitness goals. Employed effective communication techniques to engage potential clients and address inquiries related to gym services and facilities. Maintained a well-organized appointment schedule, optimizing the utilization of gym resources and staff. Fostered a positive and encouraging atmosphere in interactions with clients, contributing to a high conversion rate of appointments to memberships. Sr. Lead Production Engineer Production Engineer Group Leader Process Engineer 3 2018 - - – 2017 Citizen FineDevice Philippines Corporation • • • • • • • • • • • • • • Support top management in meeting business requirements related to production, customer demands, quality, and financial performance. Ensure compliance with QMS and EMS; enforce Work Instructions, safety and security procedures, company policies, rules, and regulations. Formulate timely plans and supervise the execution of each process. Manage team continuous improvement projects. Help develop and implement the site's continuous improvement strategy, define specific actions, coordinate cross-functional activities, and report outcomes. Optimize standards based on new product results. Present processes during customer audits and ISO certification. Managed 5 process sections with at least 60+ manpower head count including Engineers and operators. 5S Patrol Auditor. Process Key-person / Window person. Pioneered the company after 6 months of technical internship training in Japan. Established and innovated clear and efficient operating methods, procedures, techniques, and systems. Actively contributed to team development, yield improvement, and productivity enhancement by leading research projects to understand, improve and make changes to designs and processes. Handled, recruited, and trained Engineers and operators and acted as a liaison between team members, upper management, and the Japanese support group to maintain effective communication. STRENGTHS  Problem Solving Successfully led a team to identify and rectify bottlenecks in production line, increasing efficiency by 20%.  Project Leadership Demonstrated leadership in managing and leading successful projects, showcasing effective project planning, execution, and delivery.  Innovation Developed a new a new process that reduced assembly time by 20%, leading to a significant increase in production. Product Engineer Apr 2013 - Apr 2015 Epson Precision Philippines Inc. • • • • • • • • • • • • • • • • Execute sustaining programs during products' life cycle. Ensure outgoing product quality through lot data review, analysis, and disposition. Support the Quality department in analyzing field returns. Validate customer complaint parts through lab setup verification, and fault localization using various fault isolation techniques/instruments (die-level analysis). Cooperate with cross-functional teams in continuous quality improvement programs. Support Return Material Authorization (RMA) through laboratory validation and/or Electrical/Physical failure analysis. Engage in yield improvement and cost reduction activities. Provide feedback on problems and solutions to design and production departments (Design for Manufacturability). Improve and maintain production yield through product quality improvement. In charge of and controls the section's system management (SAP). Recommends and implements enhancements to the quality system that result in improved corporate quality performance and other associated documents to ensure quality certification is met. Reduced downtime and increased production capacity with strong maintenance plans. Conducts analyses and evaluations using the 3G Principle, HORENSO, and other tools like PDCA, FTA, root cause analysis, and 5Why analysis. Formulates and implements containment, corrective, and preventive actions to avoid further damage and outflow of non-conformances. Kaizen Improvement Awardee. ISO 9001 sub-coordinator. Quality Control Engineer Nov 2011 - Dec 2012 OPTIS Philippines Inc. • • • • • • • • • • • • • Ensured that all products in the company met the set quality standards. Responsible for testing new products, conducting an outgoing inspection, and establishing reports following standards. Prepared, documented and executed detailed test plans, test cases and defect reports. Conducted process audit and checked for the constant application of corrective action as well as the application of other critical parameters. Ensured compliance with QMS and EMS; enforced Work Instructions, safety and security procedures, and company Policies, rules, and regulations. Maintained, monitored, and ensured the highest quality of products or services. Researched, compiled, and prepared information on quality control processes, procedures, and activities. Interfaced with suppliers, inspectors and clients to resolve outstanding nonconformance issues prior to shipment. Inspected items and compared against standards to meet regulatory requirements. Analyzed and monitored quality control performance. Investigated and troubleshoot production or product errors. Tabulated and documented data related to processes, materials, and product qualities and reliabilities. Trained QC operators, technicians, and other professionals on quality control aspects of their work. EDUCATION Bachelor of Science in Electronics and Communication Engineering Manuel S. Enverga University Foundation 2006 - 2011 Lucena City Computer Hardware Servicing NCII 2009 - 2009 STI Collage Lucena City ACHIEVEMENTS Japan Technical Intern Trainee for Manufacturing Setup (Citizen -) Successfully completed a technical internship in Japan, gaining valuable experience in manufacturing setup and contributing to the enhancement of skills in a dynamic international environment. Process Layout Redesign (Citizen - 2018)  Led a project to redesign the process layout, improving workflow and increasing productivity by 15%. Kaizen Improvement Awardee (Epson - 2014)  Received recognition as one of a Kaizen Improvement Awardee at Epson in 2014, highlighting the commitment to continuous improvement and innovative contributions to the manufacturing process.