April Raisa Carmona

WORK EXPERIENCE HEALTHCARE VIRTUAL ASSISTANT COMPASSIONATE PSYCHIATRIC SERVICES | JUNE 2021 - Present Interview patients regarding mental health before being PERSONAL BACKGROUND seen by the provider I am a registered nurse with over 5 years of Answering emails, verifying insurance, scheduling experience in providing quality care to a appointments, filling out disability forms wide variety of patients. I participate as an EMR/EHR data management active member of the healthcare team and Prior Authorization Medical Documentation - making sure all patient files are accurate, up-to-date, and complete. ENROLLED NURSE ECON MEDICARE CENTRE SINGAPORE | DEC 2018 - APRIL 2021 Observing, measuring and recording patients' vital statistics and reporting changes in patient's conditions to RNs and doctors collaborate with other members to assure a high quality of patient care. QUALIFICATIONS Trained Basic Life Support provider Self-motivated, initiative, high level of energy Verbal communication skills Providing physical and emotional support to patients and With good interpersonal skills their families Adaptability and ability to work under pressure Assisting with personal hygiene tasks such as bathing, Can work well with others; team player showering and dressing Good Computer Skills STAFF NURSE Knowledge in basic MS Tools SAN CARLOS CITY HOSPITAL | DEC 2016 - MAR 2018 Collaborating with physicians and multidisciplinary team members Documenting and ensuring that patient charts are up to date Educating and giving instructions to patients Promotes and restores patient’s health by completing the nursing process TECHNICAL AND SALES REPRESENTATIVE CONVERGYS | OCT 2013 -JULY 2014 Deliver technical support to clients regarding telephone, internet and cable problems Diagnose and resolve issues involving telephone, internet and cable Offer alternative solution where appropriate Sell and offer products to clients EDUCATION and CERTIFICATES UNIVERSITY OF ST. LA SALLE Bachelor of Science in Nursing 2008 - 2012 COLEGIO DE STO. TOMAS RECOLETOS High School 2004 - 2008 SINGAPORE RESUSCITATION AND FIRST AID COUNCIL Basic Life Support and AED Provider Course 2019 HELLO RACHE HEALTHCARE VIRTUAL ASSISTANT CERTIFICATION HIPAA CERTIFICATION