April Mae Rillo
CHAT MODERATOR
CONTACT
Phone: -
Address: Davao City, Philippines
Email:-SUMMARY
Dynamic professional with 2 years of experience in cold calling and appointment setting,
complemented by 10 months as a chat moderator for platforms like OnlyFans and Grindr,
skilled in communication, customer engagement, and relationship building..
PROFESSIONAL
EXPERIENCE
Chat Moderator | June 2024 - March 2025
Grndr | Onlyfans
Interact with subscribers to encourage engagement, maintain conversation flow,
and keep them interested in the content.
Handle multiple chats simultaneously while maintaining quality interactions.
Build and maintain long-term relationships with followers.
Respond to messages promptly and professionally.
Engage with subscribers in a friendly and conversational tone.
Cold Caller | June 2023-June 2024
Green Home Solution
Mastered product knowledge to provide accurate information during 1200+ daily
cold calls, elevating customer trust and during a 5% increase in follow-up inquires
Led a customer outreach initiative that identified a resolved plan points for 100+
clients, securing repeat business and referrals
Expanded the customer database by 30% through proactive cold calling and
relationship building.
Appointment Setter & Cold Caller | November 2022 -June 2023
Energy Savings United
Initiated a cold call strategy targeting SME‘s that resulted in a 8% increase in B2B
sales over a three month period
Implemented of a tracking system for call outcomes, which improved lead quality
and customer engagement, leading to a 10% rise in successful call rates.
Collaborated with the marketing team to refine sales script based on customer
feedback, which boosted conversion rates by 8%.
Cold Caller | February 2022 -November 2022
Medicare
Interview prospective clients to learn about their needs, discuss any existing
coverage, then present and clearly explain insurance policy options based on the
those stated needs.
Build and maintain a book of business through effective use of inbound and
outbound leads, and consistent client follow up.
EDUCATION
ST. THOMAS MORE SCHOOL OF LAW AND BUSINESS |-
Bachelor of Science in Criminology
SKILLS
LEAD GENERATION
SALESFORCE
PRODUCT KNOWLEDGE
B2B SALES
SEXTING
