April Kaye Sasutona
Virtual Assistant | Administrative & Executive Support | Customer Service
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Taytay, Philippines
Professional Summary
Resourceful and detail-oriented Virtual Assistant with a proven ability to manage
administrative, customer service, and executive support tasks efficiently. Skilled in
maintaining organized workflows, managing schedules, handling client communications, and
supporting business operations. Known for professionalism, strong work ethic, and
adaptability in remote work environments. Eager to contribute to team success by providing
reliable support and maintaining high standards of accuracy and service.
Experience
Freelance Virtual Assistant (Remote)
Independent / Project-Based – Philippines | 2024 – Present
Provided administrative and customer support to clients in various industries.
Managed inboxes, scheduled appointments, and organized digital files.
Assisted in basic bookkeeping, invoice tracking, and reporting.
Supported content planning and online communication across platforms.
Handled research, data entry, and client follow-ups to maintain smooth operations.
Technical & Software
Core Skills
Google Workspace (Docs, Sheets,
Email & Calendar Management
Gmail, Drive) | Microsoft Office |
Administrative & Executive Support
Canva | Notion | Trello | Asana |
Customer Service (Email, Chat, CRM)
Slack | ClickUp | ChatGPT | Zoom |
Data Entry & File Organization
CRM Tools (HubSpot, Zendesk)
Appointment Scheduling
Strengths
Excellent written and verbal
communication
High attention to detail and
organization
Fast learner and tech-savvy
Research & Lead Generation
Social Media Assistance
Basic Bookkeeping
Project Coordination
Task Management & Reporting
Education
Reliable, discreet, and trustworthy
Bachelor of Science in Hospitality
Works efficiently under minimal
Management (Currently pursuing)
supervision
Expected graduation: 2028
