April Joy Mostoles

April Joy P. Mostoles Conscientious and compassionate Human Resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching andcommunication skills. Despite the fact that I do not have experience as a virtual assistant, I believe that my work experience and skills would enable me to offer you my virtual assistance services. I can do data entry with the use of Google docs and spreadsheets, Manage your Google Drive and Google Calendar, Handle your Emails, set appointments with your internal/external clients through Emails. I also do well at internet research, generating and organizing leads, and have excellent English language comprehension. In addition, my most recent position was Human Resource Manager, and before that I was Executive Assistant. I can assure you that I am organized, can be easily trained, and a fast learner. I am flexible, adaptable and dedicated to my work. I believe that my enthusiasm and willingness to learn and explore make me a strong candidate. I have no issues working in a night shift or even in shifting schedule as long as it is work from home set-up. I am focused, determined, motivated and I always thrive on challenges and constantly set goals for myself, so I have something to strive toward. My experience has taught me to be capable of fitting into a multitude of situations. I can say that I can quickly adapt to my environment as well. Working abroad with other nationalities taught me a lot of things. And from there I can say that my skills are particularly well-suited to be a Virtual Assistant. I believe too that I have the type of knowledge to succeed in this role because this is what I love. Lastly, my main objective to my clients is to give outstanding results, long term relationship, and professionalism to my work. I am a passionate Virtual Assistant. Contact details: Mobile telephone number: Email address: Home address: Skype name: Facebook: Upwork: Onlinejob.ph: Birth Date: Gender: April 21, 1992 Female --2120 Taal Street San Andres Bukid Manila live:.cid.6d319f7567ec2b17 https://www.facebook.com/apriljoy.mostoles https://www.upwork.com/freelancers/~01a78e0040c- https://www.onlinejobs.ph/jobseekers/info/- Birth Place: Status: Caloocan City Single Age: 30 years old Employment history 1. January 2018 up to February 2020 AL MANA VENTURES W.L.L 16F, Al Mana Towers, Suheim Bin Hamad Street Doha – Qatar (Working schedule Sunday to Thursday 8:00 am to 5:00pm) HUMAN RESOURCES MANAGER  Handling the recruitment overseas and local hire  Accurately maintained payroll and benefits for 380 employees  Handling the insurance and contracts of the company  Led and provided direction for human resources team of 3.  Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.  Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.  Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.  Created and implemented forward-thinking initiatives to improve employee engagement.  Motivated employees through Employees loyalty program.  Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.       Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees. Discovered and resolved complex employee issues that affected management and business decisions. Developed succession plans and promotion paths for all staff. Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements. Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards. Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning. 2. May 2015 up September 2017 DREAMSGATE REAL ESTATE and SERVICES Al Muntaza Trading Center, Bldg 2, 2nd Flr, Rm 7 Doha-Qatar (Working schedule Sunday to Thursday 8:00 am to 5:00pm) PERSONAL ASSISTANT to the GENERAL MANAGER  Arrange meeting with the clients and deal with them.  Managing the operation, thru the projects and the staffs.  Making invoices for the clients/monitor the income and expenses of the company/auditing monthly financial report.  Supervising the payroll  Supervise staffs engaged in the client's projects.  Arranging schedule of the staffs for their Medical/Fingerprint (with knowledge about the Qatar system – SCH(supreme council of health)/MOI(ministry of interior Qatar)/HUKOOMI(for applying QID)  Arranging recruits from Philippines, dealing with the Agency in Philippines, processing papers or documents needed in Philippine Embassy Qatar 2. October 2014-March 2015 JUSTINO CORPORATION No. 2 MIA Road Tambo, Paranaque City (Working schedule 6 days a week 9:00 am to 6:00pm) RECEPTIONIST-CUSTOMER SERVICE REPRESENTATIVE/SALES COORDINATOR o Assist customers who are in needs of heavy equipment's, machines like generator sets. o Deal with return and exchange of our clients. o Do telemarketing sales o Do field work to meet prospective clients. o Communicate with our suppliers with the items we need for the depot. 3. November 2013-October 2014 Majid Al Futtaim, Carrefour-The Avenues Kuwait (Working schedule 6 days a week – different shifts – opening/midshit/closing) CASHIER  Reconciling cash receipts or in performing services for customers  Performing tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawer 4. August 2010-July 2013 Super Shopping Market Incorporation SM City-Sucat Paranaque Metro Manila, Philippines (Working schedule 6 days a week – different shifts – opening/midshit/closing/graveyard) Customer Service Representative  Direct assist the customers for what they need  Reconciling cash receipts or in performing services for customers  Performing tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawer  Recommend, select, and help locate or obtain merchandise based on customer needs and desires Merchandise Quality Control Assistant      Supervise Merchandisers engaged in sales Instruct Staffs on how to handle difficult and complicated sales Inventory stock and re-order when inventory drops to a specified level Examine merchandise quality and ensure that it is correctly priced and displayed in its category Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Fixed Assets and Supplies Staff    Supervise Assets and supplies of the whole branch Coordinate to Head Office and suppliers with the supplies needed every month Make Branch report for the Assets Monthly Make report for supplies given to each department with their budget 5. May 2008-December 2008 (Working schedule 6 days a week – different shifts – opening/midshit/closing/graveyard) MCdonalds, Gatchalian Paranaque Metro Manila, Philippines CASHIER/SERVICE CREW     Direct assist the customers for what they need Reconciling cash receipts or in performing services for customers Performing tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawer Compute sales prices, total purchases and receive process cash payments Education Olivarez College- Liberal arts Major in AB Psychology Adamson University- Bachelor of Science in Psychology (College Level, finished 2 years – College Undergraduate) Short courses Computer Science Relevant skills       Microsoft Office –Word, Excel, Powerpoint SEPTA software – HR and payroll SAP – to get Daily Sales, Inventory Electronic funds transfer point of sales equipment -EFT Terminals Point of sales – POS Software – TP Linux Cash Registers – Computerized Cash register Special achievements      Best Cashier – Majid Al Futtaim-Carrefour, January 2014 Best Cashier – SM Sucat, October 2010 Best Cahier – Mcdonalds Gatchalian, August 2008 Best 0 % Mystery Shopper – Mcdonalds Gatchalian, August 2008 Rookie of the Month – Mcdonalds Gatchalian, May 2008  Character Reference: 1. Mr. Rodelio A. Barroga Senior High School Guidance Coordinator, Paranaque National High School-. Ms. Flordeliza Abano Operations Manager, Mission Way Manpower Services Inc-. Ms. Zharen Aurellano Varela HR Associate-. Ms. Katherine Gonzales Maloles B14 ET Homes 3 Pulang lupa 2 Las Pinas City- CERTIFICATES                        