April Ayag

I have diverse experience in customer service, team leadership, and creative consulting.

I began my career at Alorica as a Customer Service Representative for Wish.com from September 2018 to September 2021, where I honed my skills in addressing customer inquiries (delivery, refunds,) and providing excellent service.

I was then promoted to a Supervisor/Team Lead role at the same company, overseeing the T-Mobile account from September 2021 to September 2022. In this position, I managed a team, ensuring smooth operations and high-quality performance. 

Most recently, I worked as a Creative Consultant at Awesome OS from March 2023 to April 2025, where I focused on processing ads and collaborating with account executives and clients. This progression has allowed me to develop a versatile skill set, balancing customer service, leadership, and creative responsibilities.